eFaxeFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.
eFax (efax.com) has 2,345 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Wu K.
the agent, Mandip S is really patient. I appreciate her great help
Response from eFaxNov 28, 2023
We are glad to hear about your experience, Wu Ken, and will be sure to let Mandip know about your great review! If you need any further assistance please do not hesitate to reach out to us at [email protected] and we will be happy to help! eFax Support team
Matt M.
Elizabeth was very helpful, making sure that I could get my account activated and a fax sent urgently! Timely and good support!
Response from eFaxNov 23, 2023
Thank you Matt for the positive review. We are happy to hear that Elizabeth was able to resolve your issue quickly. If you have any further questions or concerns, please feel free to message us at [email protected]. Stay safe and healthy eFax Support team
Stephanie
I was helped by an associate named Glaiza who was easy to talk to and solved my issue quickly!
Response from eFaxNov 20, 2023
Thank you Stephanie for taking the time to send us such a wonderful review. We are very pleased to hear that Glaiza was able to resolve the issue quickly. Should you need any assistance please do not hesitate to reach out to us at [email protected] and we would be happy to help. Many Thanks, Stay safe and healthy, eFax Support Team
Lucinda D.
Moe was wonderful and helped me to get my credit card updated and a reimbursement for fees I had tried to remove previously. He was very patient with me and resolved all of my issues. Thank you, so much, Moe!
Response from eFaxNov 16, 2023
We appreciate you taking the time to share your experience, Lucinda, and are glad to hear you are enjoying the service! We will be sure to let Moe know about your great feedback, and if you need further assistance, please do not hesitate to reach out to us at [email protected] and we will be happy to assist. eFax Support Team
Enric
I spoke with Elizabeth and she is very helpful and straight to the point she did an amazing job in helping me.
Response from eFaxNov 13, 2023
We are happy to hear about your experience Enric , and appreciate you taking the time to provide us with such a great review! We will be sure to let Elizabeth know about your kind words, and if you need any further assistance please do not hesitate to reach out to us at [email protected] and we will be happy to help. eFax Support Team
Jamie D.
feedback was super quick. and the answer was clear to my question.
Response from eFaxNov 13, 2023
Hello Jamie Deng. Thank you for the 5-star review. Your feedback is always welcome and much appreciated. Should you have any additional questions or concerns, please feel free to message us anytime at [email protected]. eFax Support Team
Darja K.
I've been having difficulties with accessing "free trial" subscription and reached out to Anne L in customer service - we resolved everything in a few minutes. Excellent customer support!
Response from eFaxNov 6, 2023
We are glad to hear the issue is resolved, Darja K, and appreciate you taking the time to share your experience with such a great review! We will be sure to pass your kind words along to Anne L, and if you need any further assistance, please do not hesitate to reach out to us at [email protected] and we will be happy to help! eFax Support Team
Sara S.
spoke at length to Kelley who was GREAT, explained many details of the 3 companies affiliated with efax, and at the very late hour I called was cheerful, friendly, professional, clear. I TOTALLY appreciate that you offer 24 hr assistance, it is ACE.
Response from eFaxNov 5, 2023
Thank you for the wonderful review, Sara. We are happy to hear that the service delivered by Kelley provided the resolution to your issue. If you have any questions or concerns, please simply message us at [email protected]. Don't count your blessings, make your blessings count! eFax Support team
