eFaxeFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.
eFax (efax.com) has 2,345 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Great Service!!
Response from eFaxJun 4, 2026
Thank you so much for your great feedback and we appreciate you for taking your time in sharing your experience with us. If you require any assistance, please do not hesitate to message us at [email protected], and we would be happy to assist! Thanks again! eFax Support Team ^RA
Howard H.
Perhaps the best customer service that I have ever, in over 7 decades of living, experienced. This woman just doesn't stop helping until the multiple mistakes that I made were corrected and the chances for me to mess up in the future have been minimized.
Response from eFaxMay 27, 2026
Thank you so much for your excellent feedback, Howard. We are very happy to hear that our support provided you with excellent assistance and we appreciate you for your time in sharing your experience with us. If you require further assistance, please do not hesitate to message us at [email protected], and we would be happy to assist! Thanks again! eFax Support Team ^RA
Carlos D.
Very helpful
Response from eFaxMay 18, 2026
Thank you so much for your wonderful feedback, Carlos. We are very happy to hear that our service was helpful for your business. If you require further assistance, please do not hesitate to message us at [email protected], and we would be happy to assist! Thanks again! eFax Support Team ^RA
Melinda
Megha was very helpful, friendly and adept. She showed be how to send a fax from my e-mail.
Response from eFaxMay 11, 2026
Thank you so much for your wonderful feedback, Melinda. We are very happy to hear that Megha was able to assist you with our service! If you require further assistance, please do not hesitate to message us at [email protected], and we would be happy to assist! Thanks again! eFax Support Team ^RA
Grace
Ella was my customer service rep, and she was very helpful and informative.
Response from eFaxMay 11, 2026
Thank you so much for your wonderful feedback, Grace. We are very glad to hear that Ella provided you with excellent assistance regarding our service! If you require further assistance, please do not hesitate to message us at [email protected], and we would be happy to assist! Thank you. eFax Support Team ^RA
Rex
Minh was very helpful. My account had been closed and he reactivated it and took my annual payment. It took quite an while and he was very patient. Great employee!
Response from eFaxMay 11, 2026
Thank you so much for your excellent feedback, Rex. We are happy to hear that Minh provided you with excellent support and if you require further assistance, please do not hesitate to message us at [email protected], and we would be happy to assist! Sincerely, eFax Support Team. ^RA
Catherine
The customer service representative, did a great job to resolve my issue. She identified the issue & immediately resolved the problem. Kudos to CSR!
Response from eFaxMay 11, 2026
Thank you so much for your wonderful feedback, Catherine. We are very happy to hear that your issue was promptly resolved by our Support Team! If you require further assistance, please do not hesitate to message us at [email protected], and we would be happy to assist! Thanks again! eFax Support Team. ^RA
RS BUSINESS & F.
Excellent customer service, the agent advised me of new plans according to my budget. That was awesome !
Response from eFaxApr 26, 2026
Thank you so much for your wonderful feedback, Yamile. We are very glad to hear that Iraia provided you with great assistance regarding your issue! If you require further assistance, please do not hesitate to message us at [email protected], and we would be happy to assist! Thank you. eFax Support Team ^MQ
