eFaxeFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.
eFax (efax.com) has 2,345 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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EQ
Anne solved my issue and was very helpful while doing it.
Response from eFaxMar 7, 2024
Thank you for such a positive review! We are delighted to hear that you had such a pleasant experience working with Anne. Should you have any additional questions or concerns, please feel free to message us anytime at [email protected]. Thank you and have a wonderful day, eFax Support Team
Kimbal L.
Megha was very efficient and helpful in straightening out some issues with my account. She was pleasant and respectful while completing the work. I appreciate working with professional people like Megha.
Response from eFaxMar 7, 2024
Thank you so much for your feedback Kimbal and the 5-star review! We are very pleased to hear that Megha provided you with pleasant & professional assistance! We will ensure to forward your feedback to her. Should you require further assistance, please feel free to message us at [email protected] as we are always here to help. Many Thanks! Sincerely, eFax Support Team
Belen M.
Fast and efficient very knowledgeable
Response from eFaxMar 6, 2024
Hello Belen, Thank you so much for the fantastic 5-star review regarding your recent interaction with Megha. We will be sure to pass along your kind words. Should you have any additional questions, please feel free to message us anytime at [email protected]. Many Thanks! Sincerely, eFax Support Team
Sudipto R.
It was a pleasure speaking to Elizabeth. She was attentive, easy to understand, was very courteous, prompt in finding the required information and mailing the document to me. She even proactively provided the ref # for our conversation for any future continuation I might have. Thank you, Eliabeth!
Response from eFaxMar 5, 2024
Thank you so much for your excellent feedback and amazing review Roy. We will be sure to pass your kind words along to Elizabeth. Should you have any other questions or concerns, please do not hesitate to reach out to us anytime at [email protected] and we will be happy to help! Many Thanks! Sincerely, eFax Support Team
DeAnna C.
Elizabeth V was great and patient. Assisted me waited on the line with me for a response. Also, advise me on what possibly is the reason that my fax did not complete. If I was hesitant about keeping the service, her customer service alone won me over. I appreciate her assistance. It was early in the morning for me. She was most pleasant and most helpful. The best customer service I have had in a very long time. Engaging and attentive.
Response from eFaxMar 6, 2024
Thank you so much DeAnna for the stellar review and feedback regarding your interaction with Elizabeth. This will most definitely make her day! Should you require any additional assistance or have further questions, please feel free to message the Social Team anytime at [email protected]. Many Thanks, Stay safe and healthy, eFax Support Team
Heinz Willi B.
verry good!!
Response from eFaxMar 1, 2024
Thank you so much for your excellent feedback Heinz. We appreciate your time in providing us with this feedback and if you require further assistance or have any other questions or concerns, please do not hesitate to message us at [email protected] and we would be happy to assist! Many Thanks! eFax Support Team
Gay F.
Glenn R. was extremely helpful and while we need to do something on our end to fix our office emails, he was able to add my personal email to the account so I could send a very important fax.
Response from eFaxMar 1, 2024
Thank you so much for your excellent feedback Gay. We are very pleased to hear that Glenn provided you with excellent assistance and we will ensure to forward your feedback to him. Should you require further assistance, please do not hesitate to message us at [email protected] and we would be happy to assist! Many Thanks! eFax Support Team
Ron K.
Eveldina was exellent.
Response from eFaxFeb 29, 2024
Thank you for the positive comments Ron, Your feedback is always welcome and will be passed along. If you have any questions or concerns, please message us at [email protected]. An obstacle is only a stepping stone. eFax Support Team
