eFaxeFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.
eFax (efax.com) has 2,345 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Kassidy M.
Simona was fantastic and very helpful
Response from eFaxApr 25, 2024
What a wonderful review Kassidy! We are delighted to receive your feedback regarding the fantastic support provided to you today by Simona. This will certainly brighten her day. Please let us know if we can be of further assistance by messaging us anytime at [email protected]. Many Thanks, eFax Support Team
Robin D.
Easy to use. Customer service experience was excellent.
Response from eFaxApr 25, 2024
We greatly appreciate you taking the time to share your feedback with us Robin! Our team enjoys doing what they do because of customers like you. Your 5-star review just made our day! Should you require additional support, please let us know at [email protected]. Many Thanks, eFax Support Team
Merrina
My initial issue with eFax was resolved thanks to Simona, eFax Customer Service Advisor. She is patient, friendly and also highly skilled!
Response from eFaxApr 23, 2024
We greatly appreciate your kind words of praise for Simona and the stellar 5-star review. Your feedback will certainly make her day. Should you require any additional assistance, please feel free to message us at [email protected]. We are always here to help! Many Thanks, eFax Support Team
Joseph A.
Well Done. she did a great job at solving my problem in minutes
Response from eFaxApr 17, 2024
Thank you so much Joseph for the wonderful feedback and review regarding the excellent service provided to you today by Elizabeth. It is clients like you that make our job so great! Please message us anytime at [email protected] if you require further assistance. Many Thanks, eFax Support Team
DOUG M.
Kelly did a great job fixing all my issues and getting my efax account up and running again
Response from eFaxApr 17, 2024
Many thanks, Doug for the fantastic feedback and 5-star review! We are grateful that Kelley was able to assist in getting your account back up and running. Should you require additional support, we can be reached at [email protected] at any time. Many Thanks, eFax Support Team
Emanuel M.
Outstanding personal service. Many thanks.
Response from eFaxApr 17, 2024
Thank you so much, Emanuel! It makes our day to hear that Elizabeth was able to provide you with such outstanding service today. We will ensure she receives your feedback as this will certainly brighten her day. Should you require any additional support, please feel free to message us at [email protected] as we are always here to help. Many Thanks, eFax Support Team
DJ
Great Customer Service, fixed my issue quickly and professionally
Response from eFaxApr 17, 2024
DJ, on behalf of our support team, we greatly appreciate the kind words of feedback and 5-star review. Please don't hesitate to message us at [email protected] should you require any additional support. Many Thanks, eFax support Team
Steven K.
Megha was patient, helpful, and knowledgeable, plus she resolved the issue I was experiencing.
Response from eFaxApr 17, 2024
It fills us with pride Steve, to know that the service being provided is valued by our customers. We greatly appreciate the feedback and 5-star review regarding your interaction with Megha. We will be sure to share your kind words with her. Should you require any additional support, kindly email us at [email protected] and we will be happy to help. Many Thanks, eFax Support Team
