eFaxeFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.
eFax (efax.com) has 2,345 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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FM
Elizabeth had a pleasant voice and helped with my problem. 5 stars Thank you FM
Response from eFaxJul 10, 2024
Many thanks, FM for a truly wonderful review! We are very happy to hear that Elizabeth was so pleasant and able to assist you with your issue. Thank you again for the feedback and 5-star review! Please feel free to message our team at [email protected] should you require any additional assistance? Many Thanks, eFax Support Team
Cathryn
I had trouble sending a fax to a local phone number so contacted customer support and Iraia M. was very helpful.
Response from eFaxJul 10, 2024
We greatly appreciate you taking the time Cathyrn to share your feedback with us and the wonderful review in regards to your recent experience with Iraia. Should you require any additional assistance, please let us know at [email protected] as we are always here to help. Many Thanks, eFax Support Team
Ted O.
Good service and respected my decision to cancel. I have always been pleased with efax but no longer need it.
Response from eFaxJul 2, 2024
Hello Ted, We thank you for a truly wonderful review! We are very happy to hear that you were pleased with eFax service. You are more than welcome if you comeback again to eFax. Thank you again for the feed back. Please feel free to message our team at [email protected] should you require any additional assistance. Many Thanks, eFax Support Team
navjot
Eveldina very helpful.quick response.
Response from eFaxJul 2, 2024
Hello Navjot, We thank you for a truly wonderful review! We are very happy to hear that our customer service representative was very helpful and was able to assist you in a timely manner. Thank you again for the feed back. Please feel free to message our team at [email protected] should you require any additional assistance. Many Thanks, eFax Support Team
Donald Arsenault, C.
Mohd provided the best service that I have ever had from Efax and I've been a member of Efax for decades!!! Mohd's caring attitude is the factor that kept me as a customer of Efax because I was ready to quit since all that I receive are faxes that are pure junk and a waste of time. I told Mohd that he must be one of the owners of the company because he took such great care to help me. He's the BEST EVER!
Response from eFaxJul 2, 2024
Thank you for your feed back Donald! We are very happy to hear that our customer service representative Mohd was very caring and exceptional. Thank you again for the feed back. Please feel free to message our team at [email protected] should you require any additional assistance. Many Thanks, eFax Support Team
Steve
The agent was very helpful and polite and pleasant; they resolved my issue seamlessly.
Response from eFaxJun 28, 2024
Thank you so much for your excellent feedback Steve. We are very pleased to hear that our support was able to assist you regarding your issue and should you need any assistance please do not hesitate to reach out to us at [email protected] and we would be happy to help. Many Thanks! eFax Support Team
Beatriz R.
Representative understood our issue and immediately fixed it on his end. Very helpful, understanding and prompt to resolve
Response from eFaxJun 26, 2024
Thank you for your feed back Beatriz! We are very happy to hear that our customer service representative was able to resolve your request and assist you in a timely manner. Thank you again for the feed back. Please feel free to message our team at [email protected] should you require any additional assistance. Many Thanks, eFax Support Team
Mary B.
My experience with Minh earlier today was pleasant and efficient. He listened to my problem (I wanted to reactivate my efax account), confirmed my credentials and told me what the procedures were.
Response from eFaxJun 25, 2024
Thank you so much for your feedback Mary! We're pleased to hear that Minh made your experience great and provided a solution regarding reactivating your service. Should you need further assistance please do not hesitate to reach out to us at [email protected] and we would be happy to help. Thanks again! Sincerely, eFax Support Team
