eFaxReviews of efax.com

4.52,345 reviews
IT & Communication

eFax

About eFax

eFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.

eFax (efax.com) has 2,345 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: efax.com
Website: efax.com
Category: IT & Communication
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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eFax reviews

Showing 1,940 reviews with 5 stars · Clear filters

Léa N.
Aug 3, 2018
Je suis très satisfaite du service…
Je suis très satisfaite du service proposé par Efax qui m'aide énormément dans le cadre de mon activité professionnelle. Par ailleurs, je suis sensible au professionnalisme de l'équipe, particulièrement de Jayeshree Ramchandur, qui a pris la peine de s'informer sur mes impressions en ma qualité de client. J'espère que vous continuerez à maintenir ce niveau de qualité afin de satisfaire votre clientèle. Léa N'GUESSAN
Response from eFaxAug 3, 2018
Bonjour Léa Merci beaucoup pour votre avis et votre score. Nous apprécions vraiment cela. Si nous pouvons vous aider, n'hésitez pas à nous en informer et nous serons ravis de vous aider. Merci beaucoup eFax Support Team
Sohail M.
Aug 3, 2018
Excellent customer service by Bojan…
Excellent customer service by Bojan Lukacevic. advising the right package for my company. he could have easily sell me the most expensive product but he set a right direction for my company. i am very pleased with efax. its a useful tool and works very well for me as i am always out meeting customers and get all my faxes on my phone. Sohail Munawar Director Meditap.net
Response from eFaxAug 3, 2018
Hi Sohail, Very happy to read your review and delighted to hear Bojan provided an excellent service, we will be sure to let him know and pass on your feedback. Much thanks for your review and if you ever need anything in the future please do not hesitate to contact us. Many thanks eFax Support Team
PHILIPPEAU
Aug 3, 2018
Nous utilisons de service depuis une…
Nous utilisons de service depuis une certain moment est sommes très satisfaits avec une très bonne assistance de Jaz.
Response from eFaxAug 3, 2018
Bonjour PHILIPPEAU Merci beaucoup pour votre avis et votre score. Nous apprécions vraiment cela. Si nous pouvons vous aider, n'hésitez pas à nous en informer et nous serons ravis de vous aider. Merci beaucoup eFax Support Team
Jean-Claude A.
Aug 3, 2018
Excellent
Excellent, bonne assistance Jazz
Response from eFaxAug 3, 2018
Bonjour Jean-Claude Merci beaucoup pour votre avis et votre score. Nous apprécions vraiment cela. Si nous pouvons vous aider, n'hésitez pas à nous en informer et nous serons ravis de vous aider. Merci beaucoup eFax Support Team
Misa P.
Jul 27, 2018
Grazie al supporto di Eleonora da…
Grazie al supporto di Eleonora da Dublino ho risolto il problema. Una ragazza molto gentile e con una forte customer orientation. Complimenti! Non è facile di questi tempi avere un'interfaccia così educata e proattiva.
Response from eFaxAug 3, 2018
Ciao Misa Poc Mille grazie per la tua recensione e il punteggio che ci hai lasciato. Lo apprezziamo davvero. Davvero felice di leggere il tuo feedback su Eleanora, le faremo sapere i commenti gentili che hai condiviso. Se c'è qualcosa di più in cui possiamo aiutarti, ti preghiamo di farcelo sapere e saremo felici di aiutarti. Grazie molto eFax Support Team
Jacques G.
Jul 26, 2018
Excellent service
Excellent service
Response from eFaxJul 26, 2018
Hi Jacques, Many thanks for your review, we are very happy you think our service is excellent. Thanks again for taking the time to review and score us. If you ever need anything in the future just let us know. Many thanks eFax Support Team
Amy
Jul 20, 2018
It's quite cool
It's quite cool. Having the option to send faxes from your smartphone, by email. use the free trial if you only need it once or twice, you just have to call customer support and cancel it.
Response from eFaxJul 22, 2018
Hi Amy, We really appreciate your reivew. If you ever need anything please feel free to let us know. Many thanks eFax Support Team
natan
Jul 11, 2018
eFax : good job
First, a good way to send and receive faxes with no fax at home. Second, a very good experience when calling the support, because everything is not always as clear as one would expect… and I do appreciate to speak with a living human in place of a robot. All in one : if you need to fax it, try it.
Response from eFaxJul 17, 2018
Hi Nathan, Delighted to hear of your great experience and many thanks for your review, much appreciated. If you ever need anything please feel free to let us know. Many thanks Denis eFax Support Team

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Je suis très satisfaite du service…

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Je suis très satisfaite du service…

Excellent customer service by Bojan…

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Excellent

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Excellent service

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eFax : good job