eFaxReviews of efax.com

4.52,345 reviews
IT & Communication

eFax

About eFax

eFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.

eFax (efax.com) has 2,345 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: efax.com
Website: efax.com
Category: IT & Communication
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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eFax reviews

Showing 1,940 reviews with 5 stars · Clear filters

Gavin B.
Oct 2, 2018
Excellent service - simple and efficent
Excellent service - working overseas I use Efax as my virtual mail service. My traditional post goes to my mothers house and then every week on a Saturday when she gets 0845 calls for free, she 'vaxes' me the important stuff - efax sends it straight to my email as a PDF. Simple and efficient - does what it says on the box!
Response from eFaxOct 2, 2018
Hi Gavin Excellent review too, thank you so much. Delighted to hear you find our service so simple and efficient to use. If you ever need anything in the future please do not hesitate to let us know. Many thanks eFax Support Team
Sally
Oct 2, 2018
Excellent system extremely handy that…
Excellent system extremely handy that faxes can be received over multiple sites not just one designated fax line.
Response from eFaxOct 2, 2018
Hi Sally We are so happy you think the service is excellent and find it extremely hand for faxing. Much thanks for your review, really appreciate it. If you ever need anything in the future please do not hesitate to let us know. Many thanks eFax Support Team
Roberto T.
Oct 2, 2018
Competenza e disponibilità
Ho parlato con la sig. Panzeri Alessandra la quale è stata molto competente e disponibile .
Response from eFaxOct 2, 2018
Ciao Roberto Grazie mille per la sua recensione! Se dovesse avere bisogno d'assistenza in futuro non esiti a contattarci. Grazie mille Servizio clienti eFax
Dawn B.
Oct 2, 2018
Good simple system
Easy to use and saves paper.
Response from eFaxOct 2, 2018
Hi Dawn Great to hear you find the service so easy to use and many thanks for your review. If we can ever assist you in the future please do let us know. Many thanks eFax Support Team
Sarah S.
Oct 2, 2018
eFax has made my life so much easier…
eFax has made my life so much easier and cleared space on my desk! I have never had any issues with the service and I feel it is fantastic value for money. I would definitely recommend to anyone who is looking for a quick, easy, convenient fax service.
Response from eFaxOct 2, 2018
Hi Sarah Fantastic to hear eFax has made your life so much easier and that you've never had any issues, we're also happy to hear you find it quick, easy and a convenient service too. Thanks in advance also for any future recommendations. Should you refer anyone, we do have a referral and reward in place. For more info on our referral program, feel free to let us know and we'll be happy to explain. Thank you so much for your review and If you ever need anything in the future please do not hesitate to let us know. Many thanks eFax Support Team
T W.
Oct 1, 2018
eFax was perfect for my needs
eFax was perfect for my needs. I work from home and didn't want the expense of a dedicated fax line or my land line ringing at odd hours when it was a fax. This solved the problem. It's also great as I can act on faxes wherever I am as they come straight to my email account on my phone.
Response from eFaxOct 2, 2018
Hi Toby Thanks for your review. We are happy to read eFax is perfect for your needs and helped you out. If we can ever assist you in the future please do let us know. Many thanks eFax Support Team
debbie W.
Oct 1, 2018
Brilliant service after using a paper…
Brilliant service after using a paper fax which was terrible.
Response from eFaxOct 2, 2018
Hi Debbie Brilliant to hear you like the service and thanks a million for your review too, much appreciated. If we can ever assist you in the future please do let us know. Many thanks eFax Support Team
Chris A.
Oct 1, 2018
the best way to receive faxes
we have been using efax for around 4 years now, great service and flexibility.
Response from eFaxOct 1, 2018
Hi Chris Thanks a million for your review, great to read you've been with us for 4 years and like our service and its flexibility, thanks for your custom over the years and many more to come, thanks also for your review today too, this is much appreciated. Please do let us know if we can help or assist in any other way. Many thanks eFax Support Team

eFaxReviews of efax.com

About eFax

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