eFaxReviews of efax.com

4.52,345 reviews
IT & Communication

eFax

About eFax

eFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.

eFax (efax.com) has 2,345 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: efax.com
Website: efax.com
Category: IT & Communication
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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eFax reviews

Showing 1,940 reviews with 5 stars · Clear filters

Michael
Jan 30, 2019
Sehr guter Kundenservice!!
Sehr freundliche Mitarbeiter. Die Funktionen wurden gut erklärt, und man kann sehr leicht ein Produkt bestellen oder auch abbestellen, konnte sogar 2 monate kostenlos den Faxservice nutzen, einfach erklärt . Und immernoch sehr nette und individuelle Beratung erhalten.
Response from eFaxJan 30, 2019
Sehr geehrter Michael, Vielen Dank für Ihre gute Bewertung. Wir freuen uns, dass Sie mit dem Service zufrieden sind und unser Personal sehr freundlich finden. Schön zu hören, dass die zusätzlichen kostenlosen Funktionen sehr gut erklärt wurden und Sie insgesamt mit dem Service und den Ratschlägen zufrieden sind. Gerne können Sie sich erneut mit unserem Kundenservice -Team in Verbindung setzen, falls Sie weitere Fragen haben oder Hilfe benötigen. Danke vielmals, Mit freundlichen Grüßen, eFax-Kundenservice-Team
S.M. J.
Jan 29, 2019
Uitstekend geholpen!
Uitstekend geholpen! Als je dan toch door je beroep gedwongen wordt gebruik te maken van archaïsche technologie zoals een fax, dan is het fijn om bij vragen geholpen te worden door John van de eFax klantenservice. Snel, duidelijk en naar volle tevredenheid. Bedankt!
Response from eFaxJan 30, 2019
Beste eFax klant, Hartelijk dank voor uw review. Fijn om te horen dat onze dienst een uitkomst biedt als effectief communicatiemiddel binnen uw beroepsgroep. Schroom niet om weer contact met ons op te nemen voor hulp of vragen. eFax Support Team
Ignas S.
Jan 29, 2019
I like this company a lot
I like this company a lot. It's very easy to use and service are perfect.
Response from eFaxJan 30, 2019
Hello Ignas, Thanks a mill for your review left for us yesterday. Great to hear that you find the service easy to use. If you ever need anything in the future please do not hesitate to contact our support team again. Many thanks eFax Support Team
Nawel Josef A.
Jan 25, 2019
Sehr guter Kundenservice
Sehr guter Kundenservice
Response from eFaxJan 30, 2019
Sehr geehrter Nawel, vielen Dank für Ihre freundliche Antwort. Schön, dass Sie mit unserem Kundenservice -Team zufrieden sind. Wenn Sie in Zukunft etwas benötigen, wenden Sie sich bitte erneut an unser Kundenservice -Team. Danke vielmals, Mit freundlichen Grüßen, eFax-Kundenservice-Team
Rudi B.
Jan 5, 2019
Was door mijn eigen schuld afgesloten…
Was door mijn eigen schuld afgesloten maar kreeg supersnel weer toegang tot mijn informatie. Mike
Response from eFaxJan 7, 2019
Beste Mike, Bedankt voor de review. Wij zijn erg blij om te horen dus u weer snel toegang kreeg to uw informatie. Mocht u onze assistantie weer nodig hebben dan hoor ik het graag. Met vriendelijke groet, eFax klantendienst
Susan
Dec 19, 2018
Great Option
We have been using eFax for about 5 years and we have never had any cause to complain, the service has been great. With fewer and fewer customers sending their orders via fax using eFax is far simpler than using the old fax machine as the orders appear in the inbox so no need to worry about paper or ink running out. It is also a very nice touch to be able to have a 'local' fax number.
Response from eFaxDec 20, 2018
Hello Susan, Thanks for your review and your feedback about the advantages that our service is giving you back. Make sure that you check the additional free features as well which are part of your account in order to make the maximum out of the service (mobile, app, fax tagging and online data archiving, large file sharing, electronic signature). If you ever need anything in the future please do not hesitate to contact our support team again. Many thanks eFax Support Team
Andrea
Dec 17, 2018
Consiglio assolutamente
Servizio ottimo, fruibile da smartphone, anche tramite app. Servizio clienti efficiente e professionale. In particolare ringrazio la eccellente Serena che ha trovato la migliore soluzione alle mie esigenze. Consiglio assolutamente.
Response from eFaxDec 18, 2018
Salve Andrea, Grazie mille per la tua recensione. Siamo felici di sapere che hai trovato il nostro prodotto valido e facile da usare e che l'assistenza di Serena sia stata impeccabile! Se dovessi aver bisogno di assistenza in futuro non esitare a contattarci. Grazie mille eFax support Team
Emanuel
Dec 14, 2018
Customer service fantastica
Customer service fantastica. Gentili e disponibili. Raro trovare gente che sa fare ancora il proprio dovere e loro lo fanno portando tranquillità e serenità al cliente. Davvero molto soddisfatto.
Response from eFaxDec 18, 2018
Salve Emanuel, Grazie mille per la tua recensione. Siamo felici di sapere che tu abbia trovato il nostro customer support gentile e utile. Se dovessi aver bisogno di assistenza in futuro o volessi sapere di più riguardo al nostro programma "Presenta un amico" non esitare a contattarci Grazie mille eFax support Team

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