eFaxeFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.
eFax (efax.com) has 2,345 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Lashia W.
I had a great experience with Minh!! I would certainly use these services again.
Response from eFaxMar 16, 2025
Thank you so much for your wonderful feedback Lashia. We appreciate you for sharing your excellent experience and we are very happy to hear that Minh resolved your request. Should you require further assistance, please do not hesitate to message us at: [email protected] and we would be happy to assist! Many Thanks! eFax Support Team
Malinda R.
I had a great experience with my agent because he had solved my issue in seconds. He was very professional and courteous, it didn't take him much time to make sure that my account was in good standing. Thank you.
Response from eFaxMar 11, 2025
Thank you so much for your wonderful feedback Malinda. We appreciate you for sharing your excellent experience and we are very happy to hear that Minh was very professional and courteous and was able to resolve your request. Should you require further assistance, please do not hesitate to message us at: [email protected] and we would be happy to assist! Thanks again and may you have a wonderful day! eFax Support Team
The Sultry V.
Great service with cancelation. very quick and easy process. very much appreciated.
Response from eFaxMar 11, 2025
Thank you so much for your wonderful feedback and 5 star review. We appreciate you for sharing your excellent experience and we are very happy to hear that your request was resolved quickly and easily. Should you require further assistance, please do not hesitate to message us at: [email protected] and we would be happy to assist! Many Thanks! eFax Support Team
Bill A.
Quick and effective. Listened to the issue and provided an excellent solution.
Response from eFaxMar 11, 2025
Thank you so much for your wonderful feedback Bill. We appreciate you for sharing your excellent experience and we are very happy to hear that Elizabeth resolved your request quickly. Should you require further assistance, please do not hesitate to message us at: [email protected] and we would be happy to assist! Many Thanks! eFax Support Team
Adina C.
I called to inquire about not being able to get into my account and Elizabeth V. was very helpful and understood that I was having a Senior moment. LOL! Thank you so much Elizabeth for understanding and helping me to solve the problem.
Response from eFaxMar 9, 2025
Thank you so much Adina for your wonderful feedback and We appreciate you for sharing your experience here and we will ensure to forward your feedback to Elizabeth. Should you require further assistance, please feel free to message us at [email protected] and we would be happy to assist! Many Thanks, eFax Support Team
Carmen R.
Yes, it was. Meghan was supportive and got to resolve my problem effortless.
Response from eFaxMar 6, 2025
Thank you so much for your wonderful feedback Carmen and We appreciate you for sharing your experience here and we are very happy to hear that Meghan was very helpful in resolving your request and was able to assist you. Should you require further assistance, please feel free to message us at: [email protected] and we would be happy to assist! Many Thanks, eFax Support Team
M Scott H.
Very responsive and very friendly. Handled everything with a professional attitude.
Response from eFaxMar 5, 2025
Thank you so much for your wonderful feedback M Scott. We appreciate you for sharing your excellent experience and should you require further assistance, please do not hesitate to message us at: [email protected] and we would be happy to assist! Thanks again and may you have a wonderful day! eFax Support Team ^RA
Yusi Z.
I was facing an issue with sending a fax and reached out to customer service for assistance. Elizabeth V. helped me resolve the issue efficiently. It seems to be fixed now, but I have requested Elizabeth to escalate it for a long-term resolution. Thank you, Elizabeth, for your patience and support!
Response from eFaxMar 2, 2025
Thank you Yusi for taking the time to leave us a 5-star review and We appreciate you for sharing your experience here and we are very happy to hear that Elizabeth was very helpful in resolving your request and was able to assist you. Should you require further assistance, please feel free to message us at: [email protected] and we would be happy to assist! Many Thanks, Stay safe and healthy, eFax Support Team
