eFaxeFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.
eFax (efax.com) has 2,345 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Chantelle S.
I really appreciate how Hardeep was able to help. He was very courteous.
Response from eFaxSep 26, 2019
Hi Chantelle So happy Hardeep was able to assist you and that he was courteous also. We will ensure to pass on your kind comments and feedback, he'll be delighted to hear this. If there is anything we can ever do for you in the future please do feel free to let us know and we will be more than happy to help. Many thanks again eFax Support Team
Isabelle F.
Great customer support! Carmen M. was very helpful, clear and solved my issue immediately. Highly recommended.
Response from eFaxSep 24, 2019
Hi Isabelle Thanks a million for your review, we really appreciate it. We will ensure to pass your kind comments onto Carmen also, she will be over the moon to know she helped and that you were happy with the support she provided. If there is anything we can ever do for you in the future please do feel free to let us know and we will be more than happy to help. Many thanks again eFax Support Team
Grigory R.
Lia provided outstanding support during my request! Much appreciated! Very responsive and understanding. Like it! Thank you!
Response from eFaxSep 24, 2019
Hi Grigory So happy to read Lia provided you with outstanding support, we will let her know this too, she will be thrilled. If there is anything we can ever do for you in the future please do feel free to let us know and we will be more than happy to help. Many thanks again eFax Support Team
Nelson A.
Andres was my assistance in unlocking my efax account. Excellent customer service. Satisfied customer here!
Response from eFaxSep 17, 2019
Hi Nelson We are so happy to read Andres was able to assist unlocking your eFax account and that you found the service excellent, we are also delighted you are a satisfied customer. If there is anything we can ever do for you in the future please do feel free to let us know and we will be more than happy to help. Many thanks again eFax Support Team
p
Received immediate assistance with a problem resolved by Andres via Facebook messenger. He's wonderful!
Response from eFaxSep 11, 2019
Hi P Fantastic to read your feedback and thanks so much for your review, we are very happy Andres from our social team was able to assist you via facebook messenger - we will be sure to share your kind words him, this will make his day. If there is anything we can ever do for you in the future please do feel free to let us know and we will be more than happy to help. Many thanks again eFax Support Team
Caroline
Excellent service and prompt response when answering the telephone. John B solved my issue incredibly quickly and competently. I would thoroughly recommend efax!
Response from eFaxSep 10, 2019
Hi Caroline Thats awesome, thanks a million. We will be sure to pass your kind words back to John B, it will make his day to hear your feedback. If there is anything we can ever do for you in the future please do feel free to let us know and we will be more than happy to help. Many thanks again eFax Support Team
Charles L.
Initially I had some issues because I inadvertently grabbed a 95 page file from my Google drive instead of the 4 page modified file. Folks it takes 1 minute per page for a fax to be sent and verified. Lesson learned DONT SEND HUGE faxes! I later sent the correct file via laptop instead of phone so I could clearly see the file. Dee helped me straighten things out and sent me a tips link to keep me on the correct path. GREAT Service and I will use them again.
Response from eFaxSep 8, 2019
Hi Charles Thanks for your review. Fantastic to read Dee helped you straighten things out and sent you some help tips. We are also delighted that you think the service is great. If there is anything we can ever do for you in the future please do feel free to let us know and we will be more than happy to help. Many thanks again eFax Support Team
Eldor Herrmann J.
Andres was very helpful.
Response from eFaxSep 8, 2019
Hi Eldor Thanks a million for your review. Great to hear Andres was very helpful, we will be sure to let him know you were happy. If there is anything we can ever do for you in the future please do feel free to let us know and we will be more than happy to help. Many thanks again eFax Support Team
