eFaxReviews of efax.com

4.52,345 reviews
IT & Communication

eFax

About eFax

eFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.

eFax (efax.com) has 2,345 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: efax.com
Website: efax.com
Category: IT & Communication
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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eFax reviews

Showing 1,940 reviews with 5 stars · Clear filters

Rebecca C.
Nov 4, 2019
This is a WONDERFUL app
This is a WONDERFUL app! It REALLY takes the guessing out of faxing for me, and as a result I now have been able to get ALOT more done in half the time! THANK YOU eFax!
Response from eFaxNov 5, 2019
Hi Rebecca Thanks so much for your review, we are thrilled you think the App is wonderful and that it's been able to help you get things done in half the time. No thanks needed to us, the thanks is all ours for being a customer. If there is anything we can ever do for you in the future please do feel free to let us know and we will be more than happy to help. Many thanks again eFax Support Team
Bob H.
Nov 2, 2019
very quick fast and easy
very quick fast and easy
Response from eFaxNov 5, 2019
Hi Bob Great to read of your experience and we're so happy you find the service quick and easy to use. If there is anything we can ever do for you in the future please do feel free to let us know and we will be more than happy to help. Many thanks again eFax Support Team
Beth Hockersmith S.
Nov 1, 2019
Andre's
Andre's, was very helpful thank you.
Response from eFaxNov 5, 2019
Hi Beth We are delighted Andres was very helpful, If there is anything we can ever do for you in the future please do feel free to let us know and we will be more than happy to help. Many thanks again eFax Support Team
Hanna L.
Oct 26, 2019
Quick reply and excellent help from…
Quick reply and excellent help from Andres
Response from eFaxOct 31, 2019
Hi Hanna Fantastic to read about your quick reply and help provided from Andres. If there is anything we can ever do for you in the future please do feel free to let us know and we will be more than happy to help. Many thanks again eFax Support Team
Nicholas
Oct 24, 2019
Great eFax Service and Customer Service
I very much appreciate the help that Fiona provided. She was honest, polite, and thorough. I always love having a kind representative to help me. As for the eFax, I thought it was so amazing. It was my first time completing a fax, and the promptness and confirmation of the fax were very helpful too.
Response from eFaxOct 31, 2019
Hi Nicholas Great feedback and so happy your experience with Fiona and ourselves was such a good one, we are delighted you like the service and are very thankful for your review. If there is anything we can ever do for you in the future please do feel free to let us know and we will be more than happy to help. Many thanks again eFax Support Team
SH
Oct 24, 2019
Supported by Mrs. Carmen M.
Really friendly and fast support. All my messages have been answered in a short time. All in all a good Performance.
Response from eFaxOct 31, 2019
Hi SH Thanks a million for your review, we are thrilled your support with Carmen was friendly and your query was answered quickly. If there is anything we can ever do for you in the future please do feel free to let us know and we will be more than happy to help. Many thanks again eFax Support Team
Winifred R.
Oct 22, 2019
A very helpful young lady
A very helpful young lady. Very courteous and polite.
Response from eFaxOct 24, 2019
Hi Winifred Fantastic to read about your support. we're delighted. If there is anything we can ever do for you in the future please do feel free to let us know and we will be more than happy to help. Many thanks again eFax Support Team
Dwiddles
Oct 15, 2019
Andres was super helpful with my issue
Andres was super helpful with my issue. I had my issue resolved within minutes and did not have to wait long at all to have anything done.
Response from eFaxOct 16, 2019
Hi Dwiddles Fantastic, we are thrilled Andres was super helpful and thanks for the taking the time to feed this back into us, we really appreciate it. If there is anything we can ever do for you in the future please do feel free to let us know and we will be more than happy to help. Many thanks again eFax Support Team

eFaxReviews of efax.com

About eFax

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very quick fast and easy

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Andres was super helpful with my issue

About eFax

About these reviews

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This is a WONDERFUL app

very quick fast and easy

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Quick reply and excellent help from…

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Supported by Mrs. Carmen M.

A very helpful young lady

Andres was super helpful with my issue