eFaxReviews of efax.com

Response from eFaxFeb 21, 2020

Hello Patrick, We are so extremely pleased to hear of your long standing relationship with eFax and are truly thrilled knowing we have such a dedicated and loyal customer like yourself. Thank you for the stellar feedback and review and we were delighted to know that Russ was able to assist you on your recent call to us. Should you have any additional questions or require further support, please let us know or Social Team directly at [email protected]. Many Thanks, eFax Support Team

Response from eFaxFeb 21, 2020

Hello M. Mooney, We very much appreciate your honest and thorough feedback and review of your recent service experience and are pleased that you had the opportunity to speak with Russ. For quality assurance purposes, we are typically request a call back number in case the line disconnects and if one was not requested during your initial call to us, I do sincerely apologize but am grateful that Russ was then able to speak with you and assist you in a manner that was both pleasant and knowledgeable and he will be delighted to hear of your kind feedback. Should you have any further issues or require additional support, please let us know or message the Social Team directly at [email protected] . Many Thanks, eFax Support team

Response from eFaxFeb 20, 2020

Hi Douglas Thank you so much for the awesome review, it's reviews like this that make the job even more satisfying to know we have helped or in this particular case, how much Rowena has helped. She will be over the moon to read this review, it will make her day we are sure. Please let us know if you have any additional questions and should you wish to reconsider the service at a later date we would love to have you back with us. You can message our Social Team at [email protected] at anytime. Many Thanks eFax Support Team

Response from eFaxFeb 20, 2020

Hi Vince We are so happy you had such a great interaction with Rowena. We also completely understand your reason for moving on too and wish you the very best for the future. If your faxing needs change in the coming months we will still be here and would love to have you back. Thanks for your time, using the service and thanks for such a great review. Please let us know if you have any additional questions and should you wish to reconsider the service at a later date we would love to have you back with us. You can message our Social Team at [email protected] at anytime. Many Thanks eFax Support Team

Response from eFaxFeb 20, 2020

Hi Elisa Thanks so such for a really great review, we are absolutely thrilled that Rhad was so friendly during your whole conversation and that he explained things very clearly and helped resolve it to your satisfaction. Please let us know if you have any additional questions and should you need anything in the future please feel free to message our Social Team at [email protected] at anytime. Many Thanks eFax Support Team

Response from eFaxFeb 19, 2020

Hi Carl-Gustaf Fantastic, so glad we were able to help and that you are 100% satisfied with the work from Serenella today, we will be sure to let her know. Please let us know if you have any additional questions and should you need anything in the future please feel free to message our Social Team at [email protected] at anytime. Many Thanks eFax Support Team

Response from eFaxFeb 19, 2020

Hi Sancho We are super happy to hear this and are delighted Hardeep was hand to help address your concern, we will sure to pass on your thanks to her. Please let us know if you have any additional questions and should you wish to reconsider the service at a later date we would love to have you back with us. You can message our Social Team at [email protected] at anytime. Many Thanks, eFax Support Team

Response from eFaxFeb 19, 2020

Hi Nicola Fantastic feedback, thanks a million for taking the time to feedback and leave us such a great review and let us know about your experience with Paul D. We are so happy Paul was very help, resolved your tech issue quickly and easily, we will let him know how great you thought he was. Please let us know if you have any additional questions and should you wish to reconsider the service at a later date we would love to have you back with us. You can message our Social Team at [email protected] at anytime. Many Thanks, eFax Support Team