eFaxeFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.
eFax (efax.com) has 2,345 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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林于婷
thanks for the help of Lyra~
Response from eFaxMay 19, 2020
Hello 林于婷, Thanks so much for your wonderful review of the service as well as the glowing feedback for Lyra as we very much appreciate you sharing it with us. Should you have any additional questions or require further assistance , please let us know or message our Social Team at [email protected] and they will be happy to help. Many Thanks. Stay safe and healthy, eFax Support Team
Kay J.
Polite and straight to the point. Thank you for the wonderful service.
Response from eFaxMay 19, 2020
Hello Kay, We truly appreciate the time taken to send us such incredible feedback regarding the wonderful service provided by Lyra today. Please let us know if you have any additional questions or require further support as we will be happy to help. You may also reach out to our Social Team at [email protected]. Many Thanks. Stay safe and healthy, eFax Support team
Simon T.
Eleanora from Efax was polite, friendly and answered my queries quickly.
Response from eFaxMay 19, 2020
Hello Simon, We are delighted that Eleanora was able to assist you today you with your account today and that she provided you with a positive experience. Please don't hesitate to reach out to us should you have any further questions or you may contact our Social Team at [email protected]. Many Thanks. Stay safe and healthy, eFax Support Team
Kimber Wakefield M.
Dee was excellent in resolving my issue quickly.
Response from eFaxMay 19, 2020
Hello Kimber, It is wonderful for us to read the glowing feedback for Dee in regards to the excellent customer service she provided to you. We truly appreciate your feedback and the stellar 5 star review. Please let us know if you have any additional questions or require further support as we will be happy to help. You may also reach out to our Social Team at [email protected] any time. Many Thank. Stay safe and healthy, eFax Support Team
Carla and Mike Del W.
Thanks so much to Cherry for helping me quickly and easily cancel my account. I got the service for work and then was told I would not need it. She was very helpful and understanding. And the 1 fax I sent worked great! Thanks again.
Response from eFaxMay 18, 2020
Hello Carla and Mike, We are absolutely delighted to know that you had such a great overall experience with eFax and that Cherry was so helpful in assisting you your account. Should you have any additional questions or require us in the future, please let us know or contact our Social Team at [email protected] as we would love to have you back. Many Thanks. Stay safe and healthy, eFax Support Team
Kai C.
After the free trial period I had to cancel my account today as I really don't need any fax service. I online chatted with Cherry @eFax today and she professionally addressed my request, offered a free month in case I wished to remain as a customer and then help me closed the account as I requested. A pleasant goodbye and much appreciated.
Response from eFaxMay 18, 2020
Hello Kai, We are absolutely delighted to read that you had such a great overall experience with eFax and that Cherrry was so helpful in assisting you you with your cancellation request. Should you have any additional questions or require further support, please let us know or message our Social Team at [email protected]. Many Thanks. Stay safe and healthy, eFax Support Team
dav T.
Great service from eFax, Lyra was awesome, thank you.
Response from eFaxMay 15, 2020
Hello Dav, Awesome review, we are absolutely thrilled to read also about your awesome interaction with Lyra today and the service that she provided. We will most definitely share you kind words with her. Please feel free to message us any time or contact our Social Team directly at [email protected] should you wish to resume service. Many Thanks. Have a wonderful and safe weekend ahead, eFax Support Team
Marleena S.
Very great experience
Response from eFaxMay 15, 2020
Hello Marleena, Thanks so much for the fantastic feedback in regards to your recent interaction with Lyra. We are so pleased to read that you had such a great experience. Should you have any additional questions, please let us know or message our Social Team at [email protected]. Many Thanks. Have a wonderful and safe weekend ahead, eFax Support Team
