eFaxeFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.
eFax (efax.com) has 2,345 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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lmao
To the point and accurate assistance
Response from eFaxJun 9, 2020
Hello lmao, Thanks for you so much for the fantastic 5 star rating and we are pleased with the support provided by our customer service team. Please let us know if you have any additional questions or require further support as we are always here to help. You can also message our Social Team at [email protected]. Many Thanks. Stay safe and healthy, eFax Support Team
David
very accommodating and acted fast
Response from eFaxJun 9, 2020
Hello David, We are super happy to hear this and are delighted that Rowena was on hand to assist you with your account today. Please let us know if you have any additional questions and should you wish to reconsider the service at a later date we would love to have you back with us. You can message our Social Team at [email protected] any time. Many Thanks . Stay safe and healthy, eFax Support Team
Paul W.
Great service - It just works! We've been an E-Fax customer since 2002 and has been integrated in our documentation systems ever since. it's one of a few products (if not the only one) where it just looks after itself and works! On the rare occasion I've had to call, there customer service has been excellent too. A very happy customer.
Response from eFaxJun 8, 2020
Hello Paul, Amazing feedback! Thank you so much for your stellar review regarding the service and the excellent customer service you have received over the years. We are thrilled in knowing we you were a loyal an d long standing customer for so many years and will be sorry to see you go. Please let is know if you have any additional questions and should you require us in the future or any of the vast number of J2 Cloud Services, please let us know as we will be happy to help provide information and support. You may also reach out to our Social Team at socialsupport@efax,com any time. Many Thanks. Stay safe and healthy, eFax Support Team
Woodfill B.
service is an excellent, immediate, source of communication for us without landlines needed for a FAX. All communication that I have used by this service arrived neat and error-free. I have had nothing but positive results from using this service.
Response from eFaxJun 5, 2020
Hello Woodfill Brent, Amazing feedback! Thank you so much for your fantastic review regarding your experience while using the eFax service and with the excellent customer support provided by Lyra today. We are so very pleased that she took such good care of you and we will be sure to pass along your your feedback. Please let is know if you have any additional questions and should you require us in the future, please let us know or message our Social Team at socialsupport@efax,com. Many Thanks. Stay safe and healthy, eFax Support Team
Ashlee O.
Hardeep was very understanding, easy to work with and quick. They fixed my problems with ease. Thank you.
Response from eFaxJul 14, 2020
Hello Ashlee, It is absolutely wonderful for us to read how understanding, quick and easy Hardeep was in assisting you today to resolve your issue. Thanks as well for the 5 star review. Please let us know if you have any additional questions . You may also reach out to our Social Team at [email protected]. Many Thanks . Stay safe and healthy, eFax Support Team
D G.
Very good support center. Trial offer provided. Very secure.
Response from eFaxJun 5, 2020
Hello DG, We are absolutely delighted to read that your experience using eFax was a good one and we appreciate the wonderful feedback and 5 star rating. We are sorry to see you go but we are pleased that Rowena was on hand to assist you with the account closure. Please let us know if you have any additional questions and should you wish to reconsider the service at a later date we would love to have you back with us. You can message our Social Team at [email protected] any time. Many Thanks. Stay safe and healthy, eFax Support Team
BB_TX
Rowena was very helpful and professional.
Response from eFaxJun 4, 2020
Hello BB_TX, We truly appreciate you taking a moment to send such a wonderful review in regards to your chat experience with Rowena today. We are pleased she was so helpful in assisting you. If you have any additional questions or require further support, please let us know or message our Social Team directly at [email protected] and they will be happy to help. Many Thanks and Stay Safe and Healthy eFax Support Team
Jennifer J.
It turned out I only needed the service briefly, but the one fax I did receive was straightforward. Canceling was very easy — I received quick and great customer service from Cherry.
Response from eFaxJun 4, 2020
Hello Jennifer, We greatly appreciate you taking a moment to send us such terrific feedback regarding your experience using the eFax service and with your interaction with Cherry today. We are thrilled in knowing that she provided you with such great customer support . Should you have any additional questions or your faxing needs change, please let us know or message our Social Team at [email protected] as they will be happy to help. Many Thanks. Stay safe and healthy, eFax support Team
