eFaxReviews of efax.com

Response from eFaxJul 14, 2020

Hello Heather, We are very thankful for your incredible review in regards to the customer support provided by Dee today. We will be sure to share your feedback with her. Should you have any further questions or require the service in the future, please let us know as we would love to have you back. You can message our Social team directly at [email protected] any time. Many Thanks. Stay safe and healthy, eFax Support Team

Response from eFaxJul 14, 2020

Hello Joanne, What truly wonderful feedback provided to us in regards to your recent customer experience. We are delighted to hear that Bella provided such outstanding assistance. Please feel free to contact us any time should you have additional questions or require further support. You can also message our Social Team at [email protected]. Many Thanks. Stay safe and healthy, eFax Support Team

Response from eFaxJul 14, 2020

Hello Pratt. Thanks so very much for the stellar review and feedback in regards to eFax and your recent interaction when speaking with Lucena. We are so pleased that she so helpful in assisting you retrieve your previous fax number and get you set back up. Please let us know if you have any further questions and should you need to reach out to us, please feel free to message our Social Team any time at [email protected]. Many Thanks. Stay safe and healthy, eFax Support Team

Response from eFaxJul 13, 2020

Hello David and Sandra, Thank you for the wonderful feedback and review regarding your customer experience today with Lia. We are so pleased to hear that she was able to assist you in resolving your issue. Should you have any further question or require additional support, please let us know or message our Social Team at [email protected] and they will be delighted to help as well. Many Thanks. Stay safe and healthy, eFax Support Team

Response from eFaxJul 13, 2020

Hello Darth, Amazing feedback! Thank you so much for your fantastic review regarding the eFax service and your recent interaction with Lia and Paul before that. We are delighted that Lia was able to assist you today. Please let us know if you have any additional questions and should your faxing needs change in the future, we would love to have you back. You can message our Social Team directly at [email protected] and they will most certainly get you set back up. Many Thanks. Stay safe and healthy, eFax Support Team

Response from eFaxJul 13, 2020

Hello Frank, Wonderful to read your review and we are delighted you were pleased with the service and helpful support provided by Lyra. we will be sure to pass along your kind feedback to her. Please let us know if you have any additional questions and should your faxing needs change, we would love to have you back any time. You can reach out to our Social Team at [email protected] and they will be happy to help. Many Thanks. Stay safe and healthy, eFax Support Team

Response from eFaxJul 10, 2020

Hello Laurel, Thank you so very much for sharing your feedback and for providing a 5 star rating. We are elated to know that Russ had the pleasure of taking your call and was able to help minimize some of the initial frustration caused to you and was able to both assist you and resolve the matter related to the proper functional installation of eFax Messenger on your computer. He will be so pleased to know that his assistance was very much appreciated on your end. Your feedback to us is much appreciated and we will be looking into the matter to further address what the previous Representatives had done or not done to assist you in order to prevent this in the future. In regards to forwarding and re-sending faxes online, can you try logging into our Canadian website portal at https://portal.efax.ca/myaccount/login to see if you are able to do so from there? The sites are very much the same. Please message the Social Team at [email protected] should you have any additional questions or require further assistance as they will be delighted to help further. Many Thanks. Stay safe and healthy, eFax Support Team

Response from eFaxJul 10, 2020

Hello Xuelian Wang, Thank you for such a fantastic review and we are thrilled to receive such glowing feedback regarding your recent chat interaction with Rowena. We will be sure to let her know how happy you were with the support she provided. Should you have any additional questions or require further assistance , please let us know or message our Social Team directly at [email protected]. Many Thanks. Stay safe and healthy, eFax Support Team