eFaxeFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.
eFax (efax.com) has 2,345 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 132 reviews with 4 stars · Clear filters
Data Acuity P.
Brilliant Customer Support!
Response from eFaxSep 7, 2018
Hi Data Acuity Professional Much thanks for your review, brilliant to read your comments and so happy you think our customer service is brilliant. If we can ever be of assistance for you in the future please do not hesitate to let us know. Many thanks eFax Support Team
Samantha P.
Very new to the service but the support team are really great with our teething problems so I hope the service continues. I spoke with John today and he gave me some super tips.
Response from eFaxSep 7, 2018
Hi Samantha Thanks for your review, its much appreciated. Delighted we've been able to help on any of the teething issues you've had, should you have any questions or queries just feel free to let John or anyone on the customer service team know and we will be more than happy to assist. Many thanks again, have a great weekend eFax Support Team
Carmelita
Een dienst die welkom is in deze digitale maatschappij. Wij hebben een klant die niets van de digitale wereld van e-mail etc. wilt weten. Goede en snelle service van het Engelse hoofdkantoor in geval van calamiteiten. Ga zo door!
Response from eFaxSep 7, 2018
Beste Carmelita, Hartelijk dank voor uw feedback. Fijn dat onze dienstverlening van meerwaarde blijkt te zijn voor uw organisatie. Schroom niet om weer contact met ons op te nemen voor vragen of assistentie. Wij zijn u graag van dienst. Hartelijk dank, eFax Support Team
Yves C.
Na twee keer contact te hebben gezocht met het Engelse kantoor heeft de Nederlandse tak het rap opgelost. Dank je Paula F.
Response from eFaxNov 29, 2019
Hallo Yves Bedankt voor je review. Het wordt erg gewaardeerd. Als er iets is dat u in de toekomst nodig heeft, aarzel dan niet om het te vragen want we helpen u graag verder. Nogmaals hartelijk dank eFax ondersteuningsteam
Abigail J.
Paula was very gracious and helpful on the phone identifying the problem.
Response from eFaxAug 24, 2018
Hi Abigail, Thanks for your review, brilliant feedback and great to hear how gracious and helpful Paula was, glad she could help and sort your issue. If you ever need anything in the future, please do feel free to let us know, we'll be more than happy to help. Wishing you a great weekend eFax Support Team
David S.
I had an eFax account for many years and always received good service and technical help when needed. When I had trouble cancelling my account because it was no longer needed, the advisor was very helpful and cancelled it without question.
Response from eFaxAug 24, 2018
Hi David Much thanks for your review, great to hear you always received a good service and had help when needed. We'll be sorry to see you leave us but do thank you for your custom for the many years you've been with us. Should your faxing needs change in the future, by all means please do consider us, we'd love to see you back. Really appreciate your comments and delighted to hear the customer service advisor that you spoke with was so helpful too. Many thanks eFax Support Team
hve
Heel klantvriendelijk.
Response from eFaxAug 23, 2018
Hartelijk dank voor uw feedback. Schroom niet om weer contact op te nemen met onze klantenservice. Wij helpen u graag verder op weg. Met vriendelijke groet eFax Support Team
luca T.
L'addetta Eleonora un gentilezza e professionalità unica.
Response from eFaxJul 25, 2018
Ciao Luca, Mille grazie per la tua recensione e le parole gentili. Se possiamo aiutarti ulteriormente in futuro, ti preghiamo di farcelo sapere. Grazie ancora eFax Support Team
