eFaxeFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.
eFax (efax.com) has 2,345 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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tonya J.
Excellent customer service from Minh. Very kind, resourceful, and professional.
Response from eFaxJul 30, 2025
Hello Tonya, Thank you for your kind feedback! We are glad to hear you had a great experience, and we will be sure to share your appreciation with Minh. We are always here to help! Should you require further assistance, please feel free to message us at: [email protected] and we would be happy to assist! Thank you, eFax Support Team ^MQ
Mary P.
Elizabeth, your representative was very helpful and met my request quickly while being extremely nice and understanding.
Response from eFaxJul 30, 2025
Hello Mary Thank you for your kind feedback! We are glad to hear you had a great experience, and we’ll be sure to share your appreciation with Elizabeth. We're always here to help! Should you require further assistance, please feel free to message us at: [email protected] and we would be happy to assist! Thank you, eFax Support Team ^MQ
Michel R.
I am very pleased with the support received from the customer service (Elizabeth). I received very clear and detailed explanations, and also some proposals for future subscription to eFax. A very satisfied customer from many many years :-)
Response from eFaxJul 24, 2025
Hello Michel,, Thank you for your kind feedback! We are glad to hear you had a great experience, and we’ll be sure to share your appreciation with Elizabeth. We're always here to help! Should you require further assistance, please feel free to message us at: [email protected] and we would be happy to assist! Thank you, eFax Support Team ^MQ
Donovan F.
Elizabeth assisted me with my technical issue. She was very professional and courteous. It was a pleasure to have someone with her level of experience assist me today. I thanked her by name and the efax protect service for the quality and value add they bring to our business.
Response from eFaxJul 23, 2025
Hello Donovan, Thank you for your kind feedback! We are glad to hear you had a great experience, and we’ll be sure to share your appreciation with Elizabeth. We're always here to help! Should you require further assistance, please feel free to message us at [email protected] and we would be happy to assist! Thank you, eFax Support Team ^MQ
steve E.
I have used their Services for many years and totally satisfied with the services and the Professional support.
Response from eFaxJul 23, 2025
Hello Steve, Thank you so much for taking the time to leave us a 5-star review! We truly appreciate you sharing your experience, and we’re thrilled to hear that you’re satisfied with both our service and support. If you ever need assistance or have any questions in the future, please don’t hesitate to reach out to us at [email protected] . Thank you, eFax Support Team ^MQ
RANDY D.
FRIENDLY & QUICK TO FIND A SOLUTION
Response from eFaxJul 23, 2025
Hello Randy, Thank you for your kind feedback! We are glad to hear you had a great experience, and we’ll be sure to share your appreciation with Megha. We're always here to help! Should you require further assistance, please feel free to message us at [email protected] and we would be happy to assist! Thank you, eFax Support Team ^MQ
Jill H.
Easy to set up an account but also easy to cancel it. When I did cancel the account they couldn't have been more helpful. I would definitely recommend. Much easier than trying to find someone who still has a fax machine.
Response from eFaxJul 17, 2025
Hello Jill, Thank you for the five star review! We are glad to hear you are happy with our service and finding it friendly and easy to use. Should you require further assistance, please feel free to message us at [email protected] and we would be happy to assist! Many Thanks, eFax Support Team ^MQ
Noreen M.
Iraia, help me this morning in setting up our Fax account, so I can get email when charge to our American Express account monthly, she was very patience and professional, I was very impress and happy with her service.
Response from eFaxJul 10, 2025
Hello Noreen, Thank you for your kind feedback! We are glad to hear you had a great experience, and we’ll be sure to share your appreciation with Iraia. We're always here to help! Should you require further assistance, please feel free to message us at [email protected] and we would be happy to assist! Many Thanks, eFax Support Team ^MQ
