eFaxeFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.
eFax (efax.com) has 2,345 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Mr D H.
I have not had a problem as yet so I’m very happy. All positive with no negatives to report.
Response from eFaxSep 25, 2018
Hi Mr D Hyden We are very happy you are happy, many thanks for your review and delighted to hear all has been positive for you. If we can ever be of assistance for you in the future please do not hesitate to let us know. Many thanks eFax Support Team
Jon S.
Generally a good experience with efax. The support helpdesk can be poor at times - but if you get a good individual contact, keep their details and use them going forwards!
Response from eFaxSep 24, 2018
Hi Jon Thanks for your review, much appreciated. If we can ever be of assistance for you in the future please do not hesitate to let us know. Many thanks eFax Support Team
Luciana B.
I problemi iniziali con impossibilità di inviare ai numeri verdi sono stati recentemente risolti. Ora spediamo e riceviamo senza problemi,
Response from eFaxSep 24, 2018
Ciao Luciana Grazie mille per la sua recensione! Se dovesse avere bisogno d'assistenza in futuro non esiti a contattarci. Grazie mille Servizio clienti eFax
Nectar
It is easy to use, you could say we are satisfied customer. Though we had an issue with not receiving efaxes and tried to contact support center. It took them 8 days to reply and final "solution" came after month. In the overall good product, but helpdesk was really slow...
Response from eFaxSep 21, 2018
Hi Nectar Thanks for your review, great to hear you find the service easy to use, sorry to hear about the slowness on your reply but happy to hear you got your solution. We will pass your feedback on to our support manager for review. Thanks again for your review and star score, much appreciated. If we can ever be of assistance for you in the future please do not hesitate to let us know. Many thanks eFax Support Team
Euro-Center P.
We're using eFax services on daily basis and are happy with it. Couple months ago we had some issues in regards to billing of the services, however everything was solved to our satisfaction. My special thanks to customer support advisor Ms. Elena T. who helped a lot to set-up our online account to have better overview and control. Euro-Center Prague.
Response from eFaxSep 21, 2018
Hi Euro-Center Prague We are so happy Elena was able to help and assist you, we will let her know you said a special thanks also. Really appreciate your review, much thanks from our side too, If we can ever be of assistance for you in the future please do not hesitate to let us know. Many thanks eFax Support Team
dennis C.
informazioni fornite in modo chiaro ed esauriente, sono rimasto soddisfatto
Response from eFaxSep 18, 2018
Ciao Dennis Grazie mille per la sua recensione! Se dovesse avere bisogno d'assistenza in futuro non esiti a contattarci. Grazie mille Servizio clienti eFax
Sue G.
Reliable service. Would recommend
Response from eFaxSep 14, 2018
Hi Sue Thanks for your review, really appreciated. Great to read how reliable you think the service is also. If we can ever be of assistance for you in the future please do not hesitate to let us know. Many thanks eFax Support Team
Reece
Good customer service and responded quickly to my request.
Response from eFaxSep 12, 2018
Hi Reece Really appreciate your review, great to read your comments about how good our customer service is and how quickly they responded to your request. If we can ever be of assistance for you in the future please do not hesitate to let us know. Many thanks eFax Support Team
