eFaxReviews of efax.com

Response from eFaxDec 11, 2020

Hello Ryan, Wonderful to read your review and we are delighted that Joke was so helpful in assisting you with your account. We will be sure to pass along your kind feedback to her and let her know how appreciative you were of the service she provided. Please let us know if you have any additional questions as we are always here to help. You may also reach out to our Social Team anytime at [email protected]. Many Thanks. Stay safe and healthy, eFax Support Team

Response from eFaxDec 8, 2020

Hello Mike, Thanks so very much for the great feedback and top-notch review in regards to the excellent customer service provided by Lyra today. We very much appreciate your taking the time to share your experience with us. Should you have any further questions or require additional support, you can message our Social Team directly at [email protected]. Many Thanks. Stay safe and healthy, eFax Support Team

Response from eFaxDec 8, 2020

Hello G&K, Thank you for such a fantastic review and we are thrilled to receive such glowing feedback regarding the eFax service and your recent interaction with Mandip. Should you have any additional questions or require further support, please let us know or message our Social Team directly at [email protected]. We will be happy to provide you additional information as well in regards to our amazing eVoice service. Many Thanks. Stay safe and healthy, eFax Support Team

Response from eFaxDec 8, 2020

Hello Barbara, We greatly appreciate you taking the time to send us such a wonderful review regarding your recent interaction with Russ. We are so pleased that Russ was on hand to assist you with ensuring all of your questions were answered in such a helpful manner. We do thank you for your feedback as well in regards to the longer than normal wait times as we are currently looking to employ additional representatives as online faxing has increased as a result of Covid and for safety reasons, all of our employees are working from home which does come with additional challenges. We appreciate your patience at this time and want to assure you that your satisfaction and care is our #1 priority. Please note, you may also reach out to us at any time through our 24/7 live chat support, mobile Apps, as well as our Social Support Team at [email protected] and they, will be delighted to assist you with any questions or support inquires you may have. Many Thanks. Stay safe and healthy, eFax Support team

Response from eFaxDec 7, 2020

Hello Stuart, Thank you for such a fantastic review and we are thrilled to receive such glowing feedback regarding your recent interaction with Nadia today. . We will be sure to let her know how happy you were with the support she provided. Should you have any additional questions or require further assistance, please let us know or message our Social Team directly at [email protected]. Many Thanks. Stay safe and healthy, eFax Support Team

Response from eFaxDec 7, 2020

Hello GWAT, What a wonderful review and we are thrilled to receive such glowing feedback in regards to your recent customer experience with Joke. We will be sure to let her know how happy you were with the level of support you provided. Whenever you have any billing issues/inquires, always come to us as opposed to disputing them with t your cardholder as this will avoid your account from being closed out which may not be something you want to be done. We are always willing to help resolve any issue you are experiencing. Should you have any additional questions or require further support, you may also message our Social Team anytime as well at [email protected]. Many Thanks. Stay safe and healthy, eFax Support Team

Response from eFaxDec 4, 2020

Hello John, What a truly fantastic review and we are absolutely delighted to receive your feedback in regards to the positive experience you had as a result of your interaction with Rowena. We will be sure to share your kind words of appreciation with her. Should you have any additional questions or require further support, please let us know or feel free to reach out to our Social Team anytime at [email protected]. Many Thanks. Stay safe and healthy, eFax Support Team

Response from eFaxDec 3, 2020

Hello Mustafa, We truly appreciate you taking a moment to send such a wonderful review in regards to your customer experience and we are so pleased you found the cancellation process seamless. If you have any additional questions or require us at a later, please let us know or message our Social Team directly at [email protected]. Many Thanks. Stay safe and healthy, eFax Support Team