eFaxeFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.
eFax (efax.com) has 2,345 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 132 reviews with 4 stars · Clear filters
Gill F.
Easy to use, no problems!
Response from eFaxOct 3, 2018
Hi Gill Thanks for your review, great to hear that you've found our service easy to use and had no problems. If you ever need anything in the future please do not hesitate to let us know. Many thanks eFax Support Team
T K.
It's been a few years now and I am satisfied with the service, it works well for me, the reason I have given 4 stars is because the price is a bit more expensive than other companies. Overall I've had a good experience and I am happy.
Response from eFaxOct 4, 2018
Hi T Klein Many thanks for your review. Great to hear you have been with us a few years and things are working well for you and that you have a good experience. If you ever need anything in the future please do not hesitate to let us know. Many thanks eFax Support Team
Alak P.
Very efficient service. It has totally changed the way we receive and send faxes. We are not only saving on papers, inks but also can store the emails in a very organised manner.
Response from eFaxOct 2, 2018
Hi Alak Much appreciate your review, great to read how its changed how you receive and send faxes and how it saves you on ink and paper as well as hearing how efficient the service is. Thank again for your review and If you ever need anything in the future please do not hesitate to let us know. Many thanks eFax Support Team
James B.
I've been using eFax for a few years now, and it has been fantastic. the small cost of using the paid version is completely offset by the fact that I save on paper and ink which would otherwise get used in a fax machine, and I don't have to print my faxes before sending them, which saves again. Having faxes arrive by email means I am always up to date, and not reliant on going to the office. I find the mobile App a little clunky, but it does work in an emergency; the full website on a laptop or desktop is simply better.
Response from eFaxOct 1, 2018
Hi James Brilliant feedback, we're delighted you find our service great and that it saves you money. Thanks so much for your review, Please do let us know if we can help or assist in any other way. Many thanks eFax Support Team
Sabatino C.
Servizio funzionale e abbastanza facile da usare, inoltre il numero verde ha operatori veramente molto disponibili e ben preparati. Unico neo sulla ricevuta non appare la una copia della prima pagina inviata.
Response from eFaxSep 28, 2018
Ciao Sabatino Grazie mille per la sua recensione! Se dovesse avere bisogno d'assistenza in futuro non esiti a contattarci. Grazie mille Servizio clienti eFax
Catherine F.
Occasional problems with sending a fax, but customer service is excellent.
Response from eFaxSep 28, 2018
Hi Catherine Great to hear you think the service is excellent and much thanks for your review. If you ever need us in the future, please do not hesitate to let us know. Many thanks eFax Support Team
AQUARIA S.
Mi ero già in passato avvalsa dei servizi di efax, con grande soddisfazione. Mi sono nuovamente rivolta a loro, e il supporto di Alessandra è stato efficiente, preciso e gentile!
Response from eFaxSep 28, 2018
Ciao Aquaria srl Grazie mille per la sua recensione! Se dovesse avere bisogno d'assistenza in futuro non esiti a contattarci. Grazie mille Servizio clienti eFax
HenleysMed
Never really had any problems with eFax. The service works all the time. We have a large number of incoming faxes every month and have never had any delivery problems. We only used support during the initial setup and they were fast and on the ball.
Response from eFaxSep 25, 2018
Hi HenleysMed Thanks for your review, we are very happy to read the service works all the time and support has been fast and on the ball. If we can ever be of assistance for you in the future please do not hesitate to let us know. Many thanks eFax Support Team
