Vcarr
Manip @efax
I would like to mention that the efax experience was not good at all BUT Mandip was extremely patient, professional and helpful. Mandip went above and beyond to be sure that I understood what happened with my account and how the page charges work. Unfortunately I did not understand that when I opened the account yesterday 2/18/21 and in the end I canceled my subscription but Mandip remained pleasant and professional throughout the call.
Response from eFaxFeb 19, 2021
Hello Vcarr, Thanks so much for your honest feedback and the feedback and we are sorry to see you go but are thankful for the wonderful review of the support provided by Mandip. We will be sure to let her know how appreciative you were of her assistance. Should you have any further questions or wish to reconsider the service at a later time, please message the Social Team at [email protected] as they will be delighted to help. Many Thanks. Stay safe and healthy, eFax Support Team




