eFaxeFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.
eFax (efax.com) has 2,345 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Tiffany H.
What great customer service! Thank you for resolving my issue so quickly!
Response from eFaxOct 27, 2021
We are glad to hear you enjoyed your experience with us, Tiffany! If we can assist with anything else, let us know at [email protected] and we will be happy to help! Many Thanks, Stay safe and healthy, eFax Support Team
Fred
Connected with Eleonora in billing today to review our account and billing information. Additionally, Eleonora provided me with information on porting existing fax numbers. She was very pleasant, professional, and helpful!
Response from eFaxOct 27, 2021
We are thrilled to hear about your experience, Fred! We will be sure to let Eleonora know about your wonderful feedback, and if you need any further assistance please do not hesitate to let us know at [email protected] ! Many Thanks, Stay safe and healthy, eFax Support Team
Beryl W.
Joke was very prompt and helpful. He got me an answer to my problem right away.
Response from eFaxOct 26, 2021
We are glad to hear the issue was resolved, Beryl, and will be sure to pass your great feedback on to Joke! If you need any further assistance let us know at [email protected] and we will be happy to assist. Many Thanks, Stay safe and healthy, eFax Support Team
Marisol C.
Joke was great customer support. Definitely happy with my experience.
Response from eFaxOct 26, 2021
We are glad to hear about your experience, Marisol! We will be sure to pass your kudos along to Joke, and if you need any further assistance please do not hesitate to reach out to us at [email protected] ! Many Thanks, Stay safe and healthy, eFax Support Team
Jesus Loves Y.
Marie was very kind & patient.... She knows her products....I called to cancel my subscription, because I didn't need it anymore....However I enjoyed, having the access to fax from my phone & Marie offer me a great savings plan!!!!!!!
Response from eFaxOct 25, 2021
Thank you so much for your wonderful feedback Jesus Loves You. We are very pleased to hear that you have received a positive experience with us. We appreciate you for sharing your experience here with us and we will ensure to forward your feedback to Marie. Should you require further assistance, please feel free to message us at [email protected] and we would be happy to assist! Many Thanks, Stay safe and healthy, eFax Support Team
Brian K.
This guy was awesome and very patient. He cleared up my situation and even offered me other products you guys have which I am considering.
Response from eFaxOct 21, 2021
Hello Brian, Thank you for the 5-star review. We are happy to hear that Mohd was able to resolve your issue so efficiently. We will pass your feedback on to Mohd. If you should find you require any assistance, please feel free to message us at [email protected]. Many Thanks. Stay safe and healthy, eFax Support Team
Kanishk G.
Awesome service, really impressed.
Response from eFaxOct 21, 2021
Hello Kanishk, We greatly appreciate your taking a moment to send such a wonderful review.If you have any additional questions or require further support at any time, please let us know or feel free to message our Social Team at [email protected]. Many Thanks. Stay safe and healthy, eFax Support Team
Arlyn Case M.
My customer service rep, Marie, was wonderful: friendly, professional, knowledgeable & was very helpful. She resolved my issue completely & efficiently. Thank you, Marie!
Response from eFaxOct 21, 2021
Hello Aryln, This is wonderful news! We truly appreciate you taking a moment to send such a fantastic review of your customer experience working with Marie. We will be sure to share your kind words of appreciation with her. Should you have any additional questions or require further support, support, please let us know or message our Social Team anytime at [email protected]. Many Thanks. Stay safe and healthy, eFax Support Team
