eFaxeFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.
eFax (efax.com) has 2,345 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Sue S.
Assisted to my satisfaction
Response from eFaxNov 9, 2021
Thank you so much for your wonderful feedback Sue. We are very pleased to hear that our support provided you with a positive experience! Should you require further assistance, please feel free to message us at [email protected] and we would be happy to assist! Many Thanks, Stay safe and healthy, eFax Support Team
Latesha A.
Moe was a very professional, knowledgeable, and friendly representative. He greeted me warmly. He helped me with my issues, and also offered me a new product (I declined) that sounded like it would be useful. I asked him questions about the company, he informed me, and told me where I could find additional information.
Response from eFaxNov 7, 2021
Hello Latesha. Thank you for taking the time to leave a 5-star review. We are happy to hear how much help Mohd was to you. If you have any questions or concerns please feel free to message us at [email protected]. The best gift you can give your family is a healthy you. efax Support Team
James
Moe, my guide that lead me through the reactivation of my eFax service is outstanding. He was very respectful of my time. He was able to uncover my prior eFax relationship and number. This was an outstanding time saver, letting me get back to business. Moe helped with my annual renewal and even introduced me to a new service being offered JSIGN. Thank you Moe for being a true professional.
Response from eFaxNov 5, 2021
Hello James, We are thrilled to hear about your experience and appreciate you taking the time to write a review. We will let Moe know your kind words, and if you need any other assistance, please let us know at [email protected] ! The best gift you can give your family is a healthy you. efax Support Team
Luis S.
Joke give me a good support, It was very fast to cancel my account whitout problem. I will not use the account anymore since I do not need it but it's a good service.
Response from eFaxNov 2, 2021
Hello Luis Suárez, Thank you for taking the time to provide such a great review and we are sorry to see you go but are thankful for the wonderful review of the support provided by Joke. We will be sure to pass along your feedback to Joke. Should you have any further questions or wish to reconsider the service at a later time, please message the Social Team at [email protected] as they will be delighted to help. Many Thanks. Stay safe and healthy, eFax Support Team
Donald Z.
I cancelled my eFax account today since I have retired and it is no longer needed. I have been very satisfied with my service in the beginning, and it was very easy to close my account, thanks to my service provider, Joke.
Response from eFaxOct 29, 2021
Thank you so much for your wonderful feedback Donald. We are very pleased to hear that Joke provided you with a positive experience. We appreciate you for sharing your experience here with us and we will ensure to forward your feedback to Joke. Should you require further assistance, please feel free to message us at [email protected] and we would be happy to assist! Many Thanks, Stay safe and healthy, eFax Support Team
Dodi A.
Great service from Glenn R. to help me close some temp numbers from porting and changing subscription type.
Response from eFaxOct 28, 2021
Thank you for the positive feedback Dodi. We appreciate it and are happy to hear that Glen was so responsive to your requests. We will be sure to pass along your feedback to Glen. Please feel free to message us at [email protected] if you require any assistance. The best gift you can give your family is a healthy you. efax Support team
Thiago B.
Eleonora was amazing! Very Patient and solved my issue super quickly!
Response from eFaxOct 28, 2021
Thank you so much for your wonderful feedback Thiago. We are very pleased to hear that you have received a positive experience with us. We appreciate you for sharing your experience here with us and we will ensure to forward your feedback to Eleonora. Should you require further assistance, please feel free to message us at [email protected] and we would be happy to assist! Many Thanks, Stay safe and healthy, eFax Support Team
Greenfish
Glenn R - easy to deal with, addressed my questions professionally and quickly. Thanks!
Response from eFaxOct 28, 2021
Thank you for taking the time to provide such a great review, Greenfish! We will be sure to pass along your feedback to Glenn, and if you need any further assistance please do not hesitate to reach out to us at [email protected] ! Many Thanks, Stay safe and healthy, eFax Support Team
