eFaxeFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.
eFax (efax.com) has 2,345 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Andrew R.
Excellant service from Joke. Quick, friendly, and efficient.
Response from eFaxNov 29, 2021
Hello Andrew Russell, We are happy to hear that Joke was so helpful. Thank you for taking the time to leave a positive review. If you should require any assistance, please feel free to message us at [email protected]. Many Thanks, Stay safe and healthy, eFax Support Team
Cw
The agent was very helpful in assisting me with my account.
Response from eFaxNov 29, 2021
We are thrilled to hear about your experience, CW, and appreciate the great review! . If you need any further assistance please let us know at [email protected] ! Have a great day and stay safe, eFax Support Team
Cates
Mohd was a great customer service representative. I enjoyed the call, I got my questions answered, and he even signed me up for a new service called JSign which I am very happy about! Excellent experience. Thank you!
Response from eFaxNov 24, 2021
Thank you so much for your wonderful feedback Cates. We are very pleased to hear that Mohd provided you with a positive experience. We appreciate you for sharing your experience here with us and we will ensure to forward your feedback to Mohd . Should you require further assistance, please feel free to contact us at [email protected] and we would be happy to assist! Have a great day and stay safe, efax Social Support Team
Clarissa P.
Glenn was knowledgeable, extremely patient and helpful through out entire conversation. He resolved my issues with professionalism and was a pleasure to work with.
Response from eFaxNov 22, 2021
Thank you for the wonderful review Clarissa. We are happy to hear that Glenn was able to provide such a positive experience for you. We will pass your feedback on to Glenn. If you require any further assistance, please message us at [email protected]. The best gift you can give your family is a healthy you. efax Support Team
Sandy Fine H.
I had an issue at SmartFax.com and I spoke to and gnetleman named "Joke" ... and he was no joke. He took care of me quickly and answered every question and I had lots of questions. What a great experience. I hoe I get him next time I chat online with a problem.
Response from eFaxNov 19, 2021
Thank you so much for your wonderful feedback Sandy. We are very pleased to hear that you have received a positive experience with us. We appreciate you for sharing your experience here with us and we will ensure to forward your feedback to Joke. Should you require further assistance, please feel free to message us at [email protected] and we would be happy to assist! Many Thanks, Stay safe and healthy, eFax Support Team
don L.
Was very helpful and fast and efficient. Made updating the account easy and without any hassle. Well done.
Response from eFaxNov 18, 2021
Thank you so much for your wonderful feedback Don. We are very pleased to hear that our service provided you with convenience! Should you require any assistance, please feel free to message us at [email protected] and we would be happy to assist! Many Thanks, Stay safe and healthy, eFax Support Team
Brian
Lyra was very helpful! Good program and saves a lot of time scanning and transferring of PDF files.
Response from eFaxNov 12, 2021
Hello Brian, W appreciate you taking the time to leave such a wonderful review. We will be sure to pass your kind words along to Lyra, and if you need anything else let us know at [email protected] and we will be happy to help! The best gift you can give your family is a healthy you. efax Support Team
Michelle P.
I was having a lot of trouble setting up my account. Your Rep absolutely helped through the process and tested so at the end of the call I knew exactly what I was doing. Great employee!
Response from eFaxNov 9, 2021
Thank you so much for your wonderful feedback Michelle. We are very pleased to hear that our support provided you with a positive experience! Should you require further assistance, please feel free to message us at [email protected] and we would be happy to assist! Many Thanks, Stay safe and healthy, eFax Support Team
