eFaxeFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.
eFax (efax.com) has 2,345 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Joy S.
Glenn R. was very helpful. Thank you!! Great service!
Response from eFaxFeb 10, 2022
Thank you for taking the time to leave us such a wonderful review, Joy! We will be sure to let Glenn know about your kind words and if you need any further assistance please let us know at [email protected] ! Have a great day and stay safe, efax Support Team
Jonathan L.
I love the service, but no longer needed a fax line. If I ever do I would not hesitate to come back. Thanks for all of the help!
Response from eFaxFeb 9, 2022
We are sorry to see you go, Jonathan, but if you ever need us again in future please do not hesitate! If you need any further assistance you can reach out to us at [email protected] ! Have a great day and stay safe, efax Support Team
Kathryn U.
I needed to cancel my account. I chatted with Lyra, who was very helpful and non-judgemental. Thank you for your help!
Response from eFaxFeb 6, 2022
While we are sorry to see you leave Kathryn, we are happy that Lyra was able to resolve your issue. Your feedback is always appreciated and will be passed along. The best gift you can give your family is a healthy you. eFax Support Team
Tracey J.
I had intended on cancelling my free trial. When redirected to the online chat I was pretty sure a sales pitch would be presented. I was pleasantly surprised by the options that Lyra the CSR had provided and more importantly the offer was more than reasonable. I rarely receive requests to fax, but see the value in having it as a tool for future requests. The entire set up, use and now subscription process was very easy. Lyra was efficient and courteous. Great experience overall!
Response from eFaxFeb 3, 2022
Thank you for the wonderful feedback Tracey. We are very happy to hear that Lyra was able to resolve your concerns in such an efficient and courteous way. If you have any further concerns, please message us at [email protected]. The best gift you can give your family is a healthy you. eFax Support Team
Saz I.
Glen R was very helpful and resolved my issue in record time. Very impressive.
Response from eFaxFeb 3, 2022
We are glad to hear it, Saz! We will be sure to let Glenn know, and if you need any further assistance please do not hesitate to reach out to us at [email protected] ! Have a great day and stay safe, efax Support Team
Rachel H.
Extremely helpful chap called Patrice assisted me today. Very helpful, patient (as I kept him for an hour) talked me through everything step by step to get us back up and running! Super polite and pleasant to deal with, I wish everyone was as helpful as him :-)
Response from eFaxFeb 2, 2022
Hello Rachel Haymes, Thank you for taking the time to leave the wonderful 5-star review. Your feedback is very much appreciated and will be passed on to Patrice. If you require any assistance please feel free to message us at [email protected]. Have a great day and stay safe, efax Support Team
Chieko A.
Pauline from the customer services was very friendly attitude and professional manner to solve our request and quick response back.
Response from eFaxFeb 2, 2022
Hello Chieko, This is wonderful news! We truly appreciate you taking a moment to send such a fantastic review of your customer experience working with Pauline. We will be sure to share your kind words of appreciation with Pauline. Should you have any additional questions or require further support, support, please let us know or message our Social Team anytime at [email protected]. Many Thanks. Stay safe and healthy, eFax Support Team
Hilda G B.
Moe was extremely helpful in taking care of my problem with Efax and my account. I appreciate all his help and the information he provided. Thank you Moe!
Response from eFaxFeb 2, 2022
We are thrilled to hear about your experience, Hilda! We will be sure to pass it along to Moe, and if you need any further support please do not hesitate to reach out to us at [email protected] ! Many Thanks, Stay safe and healthy, eFax Support Team
