eFaxeFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.
eFax (efax.com) has 2,345 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Christy Wager F.
Moe was awesome. He helped me with my issue and related well. I would give him extra stars if I could! Thank you, Moe and e-fax!
Response from eFaxFeb 23, 2022
You are very welcome, Christy! We will be sure to pass your wonderful feedback on to Moe, and appreciate you taking the time to provide it! If you need any further assistance do not hesitate to reach out to us at [email protected] Have a great week and stay safe eFax Support Team
Omenecia B.
Every single question and concern was answered efficiently by Pauline W. She is the best, polite, professional, and all around she knows how to speak to people. I am so appreciative of you Ms. Pauline and thank you for being knowledgeable and assisting in my account concerns.
Response from eFaxFeb 22, 2022
Thank you so much for your wonderful feedback Omenecia. We are very pleased to hear that Pauline provided you with excellent and prompt support! We appreciate your time in providing us your feedback and we will ensure to forward your feedback to Pauline. Should you require further assistance, please feel free to message us at [email protected] and we would be happy to assist! Have a great week and stay safe eFax Support Team
Beverly S.
Mohd Qutifan is truly AMAZING!! He went above and beyond the "call of duty" to ensure I was a happy customer - Thank you Mohd!! He is very personable, friendly, caring, and does his job very well! He also has a lot of knowledge of your services and has gained you a customer for life! Mohd is one in a Million - Thanks for doing what you do best and thanks for making me smile today! Beverly Summerfield Happy Customer
Response from eFaxFeb 21, 2022
We are thrilled to hear about your experience, Beverly, and will be sure to pass your stellar review along to Mohd! If you need any further assistance please do not hesitate to reach out to us at [email protected] and we will be happy to help! Have a great week and stay safe eFax Support Team
WALTER P.
Excellent service over and above. Fast and satisfying response.
Response from eFaxFeb 21, 2022
Thank you so much for your wonderful feedback Walter. We are very happy to hear that our support provided you with excellent service. Should you require any assistance or have other questions or concerns, please feel free to message us at [email protected] and we would be happy to assist! Have a great week and stay safe eFax Support Team
Michelle
Pauline helped me she was very efficient and courteous! Awesome customer service!
Response from eFaxFeb 18, 2022
Thank you so much for your wonderful feedback Michele. We are very pleased to hear that Pauline provided you with excellent and prompt support! We appreciate your time in providing us your feedback and we will ensure to forward your feedback to Pauline. Should you require further assistance, please feel free to message us at [email protected] and we would be happy to assist! Have a great week and stay safe eFax Support Team
Nayemul A.
Offers very friendly customer support. I had an issue and Glaiza C helped me instantly!
Response from eFaxFeb 17, 2022
Hello Nayemul. Thank you for the positive review. We appreciate your feedback and will pass it along to Glaiza. if you have any further questions or concerns, please message us at [email protected]. Have a great day and stay safe eFax Support Team
Diane M.
I contacted the chat agent to cancel my monthly subscription. The chat agent offered me a less expensive account, which I accepted. It didn't take that long to modify my account to the much lower yearly cost yet retain fax line.
Response from eFaxFeb 17, 2022
Thank you for the 5-star review Diane. We are happy to hear that our agent was able to provide you with the plan that works best for you. if you have any need of further assistance, please message us at [email protected]. Have a great day and stay safe eFax Support Team
Fernando V.
Stefan is a great help for me. I hope I could work with him sometime. If in case I need some assistance regarding my account
Response from eFaxFeb 17, 2022
Thank you for the wonderful review Fernando. Your feedback is appreciated and will be passed along. If you should require any assistance in future, please message us at [email protected]. Have a great day and stay safe eFax Support Team
