Abeni J.
I never received my product
I never received my product and changed my address before it was shipped.When i inquired about the missing product, there was no resolve. No refund or ship it to the correct address. I still do not have the product for my daughter and dont have my money back. This was a true mess
Response from edZOOcation®Sep 18, 2026
We’re very sorry for the frustration and confusion with your original delivery. After reconnecting with you, we were able to send a replacement Gorilla Box and plush to your updated address, and we’re glad you confirmed that everything was resolved. We appreciate you giving us the opportunity to make things right, and we sincerely apologize for the inconvenience along the way. 💚



