edZOOcation®Reviews of edzoocation.com

Response from edZOOcation®Sep 18, 2026

Thank you for taking the time to share this feedback. We’re truly sorry you’ve experienced repeated shipping issues as well as problems with the quality of the plushies. We completely understand how disappointing and frustrating this must be, especially when these boxes are something your family should be excited to receive. Please reach out to our support team so we can look into these concerns and do our best to make things right.

Response from edZOOcation®Sep 18, 2026

We’re so sorry for the disappointment and frustration this caused, especially with your granddaughter waiting for her Sea Otter Box. Since some time has passed since your review, we hope this was resolved and her box made it safely to her! If not, please reach out to our support team so we can look into this and make things right. 💛

Response from edZOOcation®Sep 18, 2026

We’re very sorry for the frustration and confusion with your original delivery. After reconnecting with you, we were able to send a replacement Gorilla Box and plush to your updated address, and we’re glad you confirmed that everything was resolved. We appreciate you giving us the opportunity to make things right, and we sincerely apologize for the inconvenience along the way. 💚

Response from edZOOcation®Jun 26, 2026

Thank you for taking the time to leave your feedback. We're very sorry for the frustration caused by the missing items in your subscription boxes. We appreciate the opportunity to make things right, and we're glad we were able to connect with you directly to resolve this issue. If there's anything else we can help with or if you have any further concerns, please don't hesitate to reach out. We truly value your support and are committed to providing the best possible experience for you and your family.

Response from edZOOcation®Jul 24, 2025

Hi Bridget! Thank you for connecting with us earlier this week and for giving us the opportunity to make things right 💙 We truly appreciate your feedback and the chance to improve. We hope your upcoming boxes are more enjoyable and that your future experience with us is a positive one. If there’s ever anything else we can do to help, we’re just a message away!

Response from edZOOcation®Mar 26, 2025

Hi Jacob, We’re truly sorry for the ongoing frustration and delay you’ve experienced—your concerns are completely valid, and we deeply regret that we’ve fallen short. We’ve sent a follow-up email directly to you with more context and next steps to help resolve the issue. When you have a moment, we’d really appreciate it if you could take a look. Thank you again for your patience—we’re working hard behind the scenes to make things right. —The EdZOOcation Team

Response from edZOOcation®Mar 26, 2025

Hi Gwen, We’re so sorry for the delay and completely understand your frustration—this is not the experience we aim to provide. Due to unexpected warehouse updates, March shipments were delayed across the board. That said, your box has been shipped and tracking should be available via email. We appreciate your patience and are working hard to ensure future boxes ship on time. If you need any further assistance, feel free to reach out to us at [email protected]—we’re here to help!