Jacob M.
Edzoocation not shipping orders
My order was processed on March 4. It is now March 24, and my order from March 4 has still not shipped. On Thursday, March 20, Edzoocation support sent me a UPS tracking number, saying the order had been shipped. Per UPS, Edzoocation only created tracking information, but never actually provided the order to UPS. This is the second month in a row that the order has not shipped when they said it would. Last month, February, 2025, the order was received over 21 days late. There is some major problem going on with EdZOOcation that they won’t admit.
Response from edZOOcation®Mar 26, 2025
Hi Jacob, We’re truly sorry for the ongoing frustration and delay you’ve experienced—your concerns are completely valid, and we deeply regret that we’ve fallen short. We’ve sent a follow-up email directly to you with more context and next steps to help resolve the issue. When you have a moment, we’d really appreciate it if you could take a look. Thank you again for your patience—we’re working hard behind the scenes to make things right. —The EdZOOcation Team