Edward JonesReviews of edwardjones.com

My advisor cost me at least 60k worst invest advice I’ve ever gotten . Just an fyi when buying and selling stocks they don’t act as a fiduciary plus their transaction fees are ridiculous. Save your self time and money go some where else!

We just had a horrible experience. We told our advisor that we wanted an amount invested in CD's which she said she could guarantee at 5%. Instead, she invested $38,000 more than we gave her permission to use. She put the investment into corporate bonds, which was not what we gave her permission to do. And finally, we asked for the CD terms to be split evenly at 2 years, 5years, and 10 years. Instead, the bonds were separated into 4 pieces: 5 year, 7 year, 15 year, and 20 years! At our ages we don't want to be tied into 15 and 20 year terms that we didn't want in the first place. We were never informed by the advisor either before or after she used our money for something so far off from what she said she would do. We didn't notice what she had done for several months in a report sent to us by EJ. Now she is out on maternity leave, and the office was supposed to let us know that we could change to what we wanted within 48 hours. It is now dragging out with no resolution. Feeling used and abused! :(

My experience was bad at a very sad period in my life. As I lost my mother and this account at Edward Jones was inherited from her. The Financial Advisor was pushy and kept trying to convince to move all my retirement funds to Edward Jones. When I kept refusing to discuss my portfolio, her whole tone changed and she was now rude plus very unprofessional. I requested to close the account in writing which she decided not to acknowledge my request and I called customer service who directed me back to her office. She stated the account was closed and then she hung up on me. I dodged a bullet by not moving all my retirement funds to Edward Jones. I felt she took it personal but I guess she would if she was the only one making any real money from the investments? Steer clear of Edward Jones and find another way to invest your money. Kelli Brock and Linda Demarco are two very unprofessional individuals.

Their D2D guys knocked on my door, despite having a no trespassing sign in the yard and a no solicitation sign on the door. I do not feel comfortable doing business with a company that disregards these signs and knocks on your door at supper time. Any legitimate investment advisor doesn't need to go door to door to drum up business. Stay away from this company. Define red flags here.

remember walking into an investment place (Edward Jones) and asking to buy shares of Amazon Dec 2000 for 78 cents. The finacial planner laughed at me and said that stock is going no where but bankrupt then told me to leave and go home and get my Dad or husband when I was ready to do some real investing. 24 yrs later what money I have in Edward Jones has not grown more then 2k. I left Edward Jones that day and went to the library and read every financial book I could find then went to chapters and bought every finance book I could. Then I started buying real estate, I live in Ontario so you can imagine what that is worth after 2020. Then I opened my own investors account. I retired at 35 from having to work and my TFSA alone the dividends can pay my bills. I still keep my Edward Jones account thou to compare what one women can accomplished compared to a whole company of men. I never did buy Amazon stock but I do collect royalities.

The financial advisor I had in Florida deserves a negative 10. He lost me $$$ from the sale of my home! I requested so many times to move my money & disregard my request to change my portfolio. Only cares about finding new customers! Totally incompetent.

They took our prize stock and sold it for fees that we were not told about or how they were being paid. They stopped sending quarterly statements but if they had sent us one + we could have seen what they were doing we would have never let them deplete our investment in a good stock. I figured we have lost about $30,000 by them doing this. Needless to say we will never let them get near our investments ever again and if anyone asks I would never recommend them.

In the wake of profound personal tragedy, I found myself grappling not only with the devastating loss of my beloved wife but also with a bureaucratic nightmare orchestrated by Edward Jones, a financial institution that seemed to embody callousness and indifference at every turn. My journey with Edward Jones commenced with hopeful expectations, as my late wife had entrusted them with her financial affairs. However, as I endeavored to close her account and navigate the labyrinth of paperwork and procedures, I was met with an insurmountable wall of obstruction and heartlessness. The first hurdle I encountered was their incomprehensible bureaucracy. Despite presenting all necessary documentation and adhering meticulously to their prescribed protocols, Edward Jones seemed intent on prolonging my agony. Endless phone calls led to dead ends, and each visit to their office left me feeling more disheartened and defeated. But the most egregious aspect of my ordeal with Edward Jones was their blatant disregard for regulatory requirements and ethical responsibilities. Despite clear guidelines dictating the swift closure of deceased clients' accounts, Edward Jones exhibited a brazen disregard for these rules, subjecting me to unnecessary delays and anguish. Their behavior was not only unconscionable but also bordered on the predatory. It became apparent that Edward Jones was more concerned with safeguarding their bottom line than providing compassionate support to grieving families. Their actions spoke volumes about their priorities, and it was abundantly clear that empathy was not among them. In the end, after months of protracted battles and emotional turmoil, I finally succeeded in closing my late wife's account with Edward Jones. However, the scars left by this harrowing experience run deep, and the trust I once held in this institution has been irreparably shattered. My advice to anyone considering entrusting their financial affairs to Edward Jones is simple: proceed with extreme caution. Behind their façade of professionalism lies a company devoid of compassion, integrity, and basic human decency. In times of vulnerability and loss, the last thing anyone needs is to contend with the heartlessness of institutions like Edward Jones.