Edward JonesReviews of edwardjones.com

I invested $200K with this company through Dan Flanders. He told me there were no fees. He did not deposit $200K into my account. When I quickly checked my account there was a lot less than $200K in it. I consider fees costs to my account. Mr Flanders knows this. Yet he wants to play symantics about what the word fees mean. Why did he not invest the full $200K?

Don't do business with them can't come up with taxes paid to IRS after pay out

In my Ed Jones IRA I wanted to sell a fidelity mutual fund and purchase a fidelity ETF. My local guy was in training so I was forwarded to home office. entered the trade and was informed that it would be $1000. I wanted to make the trade and went ahead with the trade. an hour later I changed my mind and tried to stop the trade. My fault. I didn't understand the fee structure. I've moved both mine and my wife's IRA to Fidelity. If I made the same trade there it would have been free. beware of Ed Jones. they are heavily fee based. they will put you in products that pay them the highest commissions. I'm completely self directed now and have been doing much better. They are only sales men. they do not sell cars but trust them the same.

My husband's parents were foolish enough to leave sticky fingered EJ as trustees of their sons 4m inheritance. They have run him to death with form-filling requiring 27k paid cash in funeral expenses to be reimbursed. Misinformed him the duration of time we've had the misfortune to have them. Underpaid him for' contingency' unexplained. Last but not least when he asked for provision to buy a new home, first thing his father wanted for him he was told the trust would have to consider if it were 'in his best interest.' We're 70. Treated like a child trying to put it's hand in the cookie jar. Appalling people. Avoid at all costs. Fees, plenty, fiduciarys l doubt it.

I opened my account April 9 and two weeks later I had an unexpected expense, so two weeks later I needed a larger amount of my own money. My financial advisor, who had left the company in the meantime, was unable to get the requested amount transferred to my bank account. The head office issued me a check, which was mailed without a tracking number!!!!!! I asked to receive the check as quickly as possible, but they did not fulfill this request, citing some kind of referral letter!! I have not received my own money to this day and this is outrageous!!! The company refers to all kinds of referral letters, which were not disclosed to me when opening the account! This is a very inappropriate service! This is my experience and this is true!

I had 3 mill with EJ and they are the most clueless ignorant people ever. I would like to use other words but this would never get posted. I pulled my $ out exactly 10 mos later and am very very happy I did. DO NOT DO IT .

I’ve had an extremely frustrating and disappointing experience with Edward Jones (Santa Rosa, CA), specifically working with Financial Advisor Justin C. Pigeon and his office. The funds in question were inherited following my father’s death, which makes this situation all the more difficult and upsetting. What should have been handled with care, professionalism, and efficiency has instead become a prolonged and stressful process stretching out over months. I live and work in the UK, and it has become clear that the office has a very limited understanding of how international banking operates. A straightforward international wire transfer has turned into a drawn-out ordeal, with repeated delays, unclear communication, and no apparent sense of urgency to conclude things. Though they are nice people, I find it very concerning there is a serious lack of basic operational competence. Rather than completing a simple transfer, I have been sent physical documents by post to sign—untracked—which take weeks to arrive (if they arrive at all). This has significantly delayed access to funds and added unnecessary uncertainty to an already difficult time. The process is now stretching beyond six months, which is completely unacceptable. It does not inspire confidence in their ability to manage even relatively standard financial matters, particularly where international clients are concerned. Given that my parents paid for these services, this experience has been especially disappointing. I would strongly caution others—particularly those based outside the U.S.—to think carefully before relying on this office for financial advising or fund management. A deeply frustrating experience at a time when better support should have been a given.

Why can't the Legal Affairs Dept commit to getting their act together!!? I am waiting to get a representative from EJ to sign a friggin' Pacific Life QDRO!! My lawyer has called several times and all she's told is that the legal eagles at EJ "are working on it". A signature, Dudes!!! Don't you know how to write your name??! You got into investing because you're sufficiently capable of counting to 20, but were never able to write your name. Poor company