Derek M.
Complete scam.STILL (updated)
UPDATE 21/10/26: As below Educly response, I have sent my details to them via trust pilot request…. Surprise surprise no response. It is now a week since attempting to contact Educly due to receiving no log in details, despite the response below stating replies are within 3 days maximum, there has been zero reply. It is correct that the name is not recognised, as stated in my contact the service support, Educly recognises my email but not my name, therefore unable to utilise any password recovery. So, as Educly only seems to respond to trustpilot reviews and do not respond to any direct contact, I can only hope they respond again to attempt to rectify. However, as it is still looking like a scam, I am not hopeful. Note, you will see I am not the only one who has not received any log in following paying for the service. Opinion - STILL ABSOLUTELY AVOID THESE CON ARTISTS. Complete scam. Absolutely do not sign up to this. Signed up and was described as a one off payment, did not receive log in details, cannot access site, ai support bot is a complete waste of time and contact to the email address and via thier contact page gives no response. I now believe this is a monthly subscription. Raised scam note with bank.
Response from Educly AI AppOct 16, 2026
Hello! We dispute the claim that this is a scam. Our subscription terms, including recurring payments, are clearly displayed on our website before checkout and detailed in our terms and conditions. If you saw an offer explicitly describing the purchase as a one-time payment, please send us a screenshot alongside the corresponding payment receipt, with sensitive details hidden, so we can assess the specific discrepancy you describe. Our support team is available every business day, responds within a maximum of three days, and follows each case through to resolution, including access recovery. We have found no contact attempts under the name displayed on this review. Please provide the email address you contacted us from privately through Trustpilot so we can locate your messages and check what happened. Difficulty accessing an account deserves investigation; it does not, by itself, establish that the service is fraudulent. Kind regards, Jessica Miller Equipo EDUCLY ✨