Nobantu M.
No login details provided
I signed up this morning, still no welcome email with login detail and next steps😡
Response from Educly AI AppOct 19, 2026
Hello! We're sorry to hear that you haven't received your login details. At EDUCLY, access instructions are sent to the email provided during registration. If that email contains a typing error, we cannot identify the issue unless the customer contacts us. We couldn't find any previous support request from you, meaning our team hasn't had the opportunity to help resolve this situation. While we understand your frustration, we believe a one-star rating is quite harsh for a simple access issue that could easily be resolved with our assistance. Please contact us at [email protected] with the subject "Login Access – Welcome Email Not Received" so our team can identify your issue and assist you more quickly. Our support team is always happy to help, and we hope you'll reconsider your rating once we've had the opportunity to resolve this. Kind regards, EDUCLY Team



