Editorialist Reviews | Read Customer Reviews of editorialist.com

Editorialist Reviews | Read Customer Reviews of editorialist.com

Editorialist reviews

701 approved reviews, newest moderated first

Noah
Jan 1, 2026
Bought from the site
Bought from the site, it was available in my size and the order was confirmed. Days later, they emailed me back saying the item is no longer available. I checked the website where they have inventory and my size was indeed in stock, as well as other sizes they “claimed” to have been sold as well. Very unsure about the legitimacy of the business
Response from EditorialistJan 2, 2026
Hi Noah! We’re very sorry for the confusion with your order. Upon checking, your order was unfortunately cancelled by our partner due to it being out of stock at the time. Inventory updates can sometimes take a short time to sync, which may explain what you saw on the website. Our support team reached out via email to see how we could resolve this for you, and we’re always happy to assist further if needed. Thank you for your understanding.
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Devin B.
Dec 31, 2025
Delivery was exceptionally fast…
Delivery was exceptionally fast especially considering it was the holidays.
Response from EditorialistJan 2, 2026
Hi Devin! Thank you for your wonderful feedback! We’re thrilled to hear that your delivery arrived exceptionally fast, especially during the holiday season. We truly appreciate your support and look forward to assisting you again soon.
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Sue
Dec 31, 2025
DO NOT SHOP HERE
This was one of the worst online shopping experiences I’ve ever had. The company had no problem charging my card immediately, but completely failed to provide any order updates or shipping information afterward. The item I purchased was out of stock and should never have been charged in the first place. Instead of canceling the order and issuing a refund, they charged me and went silent for weeks. I understand that issues can happen, but basic communication and order updates are the bare minimum. The situation was only resolved after I opened a dispute with my bank, then suddenly, the refund was processed the very next day. That alone speaks volumes about their lack of accountability. Customer service is extremely slow, unresponsive, and unreliable. They only take action when forced. Had I not filed a dispute, I likely would have never been informed that the item was out of stock, and who knows how long they would have held onto my money without doing anything. I would not recommend this company to anyone. Save yourself the frustration and take your business elsewhere.
Response from EditorialistJan 2, 2026
Hi Sue! We’re very sorry for the frustration caused by your order and the lack of timely communication. We understand how upsetting it is when an item is out of stock and delays occur. We can confirm that your refund was processed on December 30th. If it hasn’t appeared in your account yet, please contact our support team so we can assist you directly. Thank you for your feedback—it helps us improve our service.
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ANONYMOUS
Dec 30, 2025
Excellent communication.
I knew exactly what was happening with my order. That eliminated any anxiety I might have whether or not I'd get my order by Christmas. And it did arrive in plenty of time to get wrapped, etc.
Response from EditorialistJan 2, 2026
Hi! Thank you for your kind review! We’re glad our updates helped keep you informed and that your order arrived in time for Christmas. We truly appreciate your support!
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jeff A.
Dec 29, 2025
super quick and timely
super quick and timely
Response from EditorialistDec 30, 2025
Hi Jeff! Thank you so much for your kind feedback! We’re glad to hear you found our service quick and timely. 😊 Our team truly appreciates your support, and we’re always here if you need anything else in the future.
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Meredith T.
Dec 29, 2025
Found what I wanted
Found what I wanted
Response from EditorialistDec 30, 2025
Hi Meredith! Thank you for your review! We’re happy to hear you found exactly what you were looking for 😊 If you need any assistance or have questions in the future, our team will be more than happy to help.
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Ronster
Dec 29, 2025
Arrived on time and item was as…
Arrived on time and item was as advertised.
Response from EditorialistDec 30, 2025
Hi Ronster! Thank you for your feedback! We’re glad to hear your order arrived on time and that the item matched what was advertised 😊 We truly appreciate your support and look forward to assisting you again in the future.
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karen R.
Dec 28, 2025
Great service
Great service
Response from EditorialistDec 30, 2025
Hi Karen! Thank you for your review! We’re happy to hear you had a great experience with our service. Your support means a lot to our team, and we’re always here if you need any help in the future.
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