Editorialist Reviews | Read Customer Reviews of editorialist.com

Editorialist Reviews | Read Customer Reviews of editorialist.com

Editorialist reviews

701 approved reviews, newest moderated first

Connie S.
Jan 17, 2026
Making it almost impossible to return
Making it almost impossible to return. I’ve emailed numerous times. No responses …. Won’t let me change my password or username that your site created for me. I am running of days to return as it’s only 12 day window.
Response from EditorialistFeb 4, 2026
Hi Connie! We’re very sorry for the frustration you experienced. After checking, we can confirm that our support team was assisting with your return and that the item was refunded on January 31. We appreciate your patience and hope to serve you again under smoother circumstances.
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Igammas
Jan 16, 2026
Great customer support
Prompt customer support
Response from EditorialistFeb 4, 2026
Hi there! Thank you for your feedback. We’re glad you found our support prompt and helpful. We appreciate your kind words and look forward to assisting you again soon!
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Don
Jan 16, 2026
Good Experience
My experience was a good one - the process was very smooth. The pajamas I ordered are HUGE! They are cotton so I'm hoping after a few washings in hot water and cycles in the dryer they'll be wearable; otherwise I'll have to get out the sewing machine - something I hadn't planned on.
Response from EditorialistFeb 4, 2026
Hi Don! Thank you for sharing your experience. We’re happy to hear the ordering process was smooth and appreciate the heads-up about the sizing. We hope the pajamas fit better after washing and look forward to serving you again soon!
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Carol W.
Jan 15, 2026
Fast shipping and a lovely box
Fast shipping and a lovely box. I will shop with them again and highly recommend.
Response from EditorialistFeb 4, 2026
Hi Carol! Thank you for your feedback. We’re glad you enjoyed the fast shipping and presentation. We appreciate your support and look forward to serving you again soon!
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Hendrik
Jan 14, 2026
I bought a hard to find item ( Jaquemus…
I bought a hard to find item ( Jaquemus shirt ) They went out of their way to find it and please me with shipping to the US … they couldn’t have been more friendly (communication) and handling it in the most correct way… Very professional and swift delivery by DHL Will definitely buy again ! Thank you.
Response from EditorialistFeb 4, 2026
Hi Hendrik! Thank you for your kind feedback. We’re delighted we could help you get the Jaquemus shirt and that the process was smooth and friendly. We truly appreciate your support and can’t wait to assist you with your next purchase!
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GH
Jan 13, 2026
I was able to find exactly what I…
I was able to find exactly what I wanted and received it in just a few days. The communication was clear and timely regarding the order status and shipping. Highly recommend!
Response from EditorialistFeb 4, 2026
Hi GH! Thank you for sharing your experience. We’re so happy you found exactly what you wanted and that everything arrived quickly. Your recommendation means a lot to us and we look forward to serving you again soon!
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Natasha S.
Jan 11, 2026
The efficiency and quality of the…
The efficiency and quality of the product were awesome!
Response from EditorialistFeb 4, 2026
Hi Natasha! Thank you for your feedback! We’re thrilled to hear you enjoyed both the product and the quick service. We appreciate your support and look forward to serving you again soon!
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Georgie
Jan 11, 2026
Shoes were worn down a bit
I really appreciate the editorialist finding the shoes I wanted and it was a smooth process, but when the shoes came the leather was worn down (almost look like they’d been used?). I think this was more an issue of madewell, but the shoes I saw in the store months ago had quality stitching. The ones I received had seems that were worn.
Response from EditorialistFeb 4, 2026
Hi George! Thank you for your honest feedback. We’re glad our team was able to help you find the shoes you wanted, but we’re sorry to hear about the condition of the pair you received. We appreciate your details about the stitching and quality as this helps us work with our suppliers to improve. We hope to provide a better experience for you next time!
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