DK
Patience and Customer Service
It was a bit concerning when the duty fee was requested in order to purchase the item. I did my own research and learned that it is common for the duty fee to be applied. It would help to have that disclosed to the customer at time of purchase, but the follow up to my concerns was handled professionally and I am pleased with the transaction. Now I hope for quick delivery, as this is a birthday gift for my daughter. UPDATE: The watch arrived quickly and without incident. My daughter absolutely loves her birthday gift. Upgraded review to 5 stars. Blessings...
Response from EditorialistFeb 4, 2026
Hi DK! Thank you for your feedback and for sharing your experience. We understand how unexpected fees can be concerning and appreciate your suggestion about disclosing duty fees upfront. We’re glad our team was able to assist you professionally and hope your daughter loves her gift when it arrives. We look forward to serving you again soon!




