eddiebygiddy.comReviews of eddiebygiddy.com

Response from eddiebygiddy.comAug 27, 2020

Hi there, we're sorry to hear that you're disappointed with your Eddie. This could be a result of not having the correct size. If your Eddie isn’t the right fit, it won’t work or feel as it was intended. Our team has emailed you more information about how to resolve your issue. We look forward to improving your experience.

Response from eddiebygiddy.comAug 27, 2020

Hi Eddie, thank you for your message, and I'm sorry to hear about your past experience. We've made enormous effort to improve our customer service since we first launched, and we're happy to look into this further. Our team has reached out to you via email to assist you better. Talk soon!

Response from eddiebygiddy.comAug 27, 2020

Hi Steven, we're sorry to hear you're unhappy with Eddie. We’ve sent you an email so we can better serve you and make sure you’re fully satisfied. Thanks for your feedback - we look forward to improving your experience.

Response from eddiebygiddy.comAug 27, 2020

Hi Mark, thank you for your message, and I'm sorry to hear about your past experience. We've made enormous effort to improve our customer service and shipping speeds since we first launched, and we're happy to look into this further. Please reach out to our team with any other questions you might have - we're here for you!

Response from eddiebygiddy.comAug 27, 2020

Thanks so much for sharing your experience, Thomas! We're happy to hear you're enjoying your Eddie.

Response from eddiebygiddy.comAug 27, 2020

Hi Vic, we're sorry to hear your Eddie hasn’t been a perfect experience. If it’s too loose or too tight, it won’t provide the full effect. The good news: you purchased Size Insurance! So, you can resize your Eddie for free. Our team has reached out to you via email to assist you better. We’ll get you fixed up with an Eddie that fits just right! We’ll talk soon.

Response from eddiebygiddy.comAug 27, 2020

Hi Joe, thanks for this feedback. We're continuously working to improve our product experience. We truly appreciate your input and have submitted your comments to our team.

Response from eddiebygiddy.comAug 27, 2020

Hi Robert, thanks for providing us with your feedback! If you're not experiencing the full effect of the device, it could be due to not having the correct size. Our team has reached out with information on how the device should feel and what resizing options you have. We look forward to finding you the right size!