eddiebygiddy.comReviews of eddiebygiddy.com

Response from eddiebygiddy.comAug 31, 2020

Hey GC, thank you so much for the support! We're excited for you to experience the benefits of Eddie and the ED guide video series. Please reach out to our team with any other questions you might have - we're here for you!

Response from eddiebygiddy.comAug 31, 2020

Hi Stanley, we're sorry to hear that you're disappointed with your Eddie. This could be a result of not having the correct size. If your Eddie isn’t the right fit, it won’t work or feel as it was intended. Our team has emailed you more information about how to resolve your issue. We look forward to improving your experience.

Response from eddiebygiddy.comAug 31, 2020

Hi James, we're sorry to hear you weren't fully satisfied with your Eddie. If your device isn’t the right size, it won’t work as intended. Most of the time, this is the source of the issue you're experiencing. We sent you an email to better assist you. We look forward to improving your experience and helping you achieve the best results!

Response from eddiebygiddy.comAug 31, 2020

Hi Eric, we're sorry to hear you're experiencing issues with your Eddie. We’ve sent you an email to get some more details and make it right.

Response from eddiebygiddy.comAug 31, 2020

Thanks so much for sharing your experience, Shane! We're happy to hear you're enjoying your Eddie.

Response from eddiebygiddy.comAug 28, 2020

Hi Jim, we're sorry to hear you're unhappy with Eddie. We’ve sent you an email so we can better serve you and make sure you’re fully satisfied. Thanks for your feedback - we look forward to improving your experience.

Response from eddiebygiddy.comAug 28, 2020

Hi Bill, thank you for the feedback. I do see that our team sent you a message on 8/20/2020 - I'm sorry you did not see that! I had our team resend that message just now. Please check your Spam or Junk folder if you do not see it. Eddie is constructed from durable, medical-grade materials that will last an extended period of time if you follow the usage, cleaning, and storage instructions. Each device is thoroughly tested for quality assurance, prior to being packaged and shipped. Please check your email - we reached out to better assist you. We sincerely appreciate you being a Giddy customer - we’ll do everything we can to make things right, and keep you on a path to better sexual health and wellness. Talk soon!

Response from eddiebygiddy.comAug 28, 2020

Hi Udoli, thanks for this feedback. We're continuously working to improve our product experience. We truly appreciate your input and have submitted your comments to our team.