Helena G.
Highly Recommend
I have been using Ecwid for over 4 years and always find them helpful and reliable, everything has run smoothly from day one. Highly recommend, helena

Ecwid by Lightspeed is a hosted cloud commerce platform used by hundreds of thousands of merchants in 175 countries, 50 languages and offers the easiest way to add an online store to any website, social site or multiple sites simultaneously. With Ecwid, you get everything you need to start selling online in minutes. Easily embedded into any web presence and leading POS systems, you can market, merchandise and sell products and services from multiple online stores with mobile management and point-of-sale integration anywhere at any time. Start selling now with Ecwid!
Ecwid by Lightspeed (ecwid.com) has 430 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Helena G.
I have been using Ecwid for over 4 years and always find them helpful and reliable, everything has run smoothly from day one. Highly recommend, helena
Ben C.
The Ecwid Team have been fantastic to work with keeping me up-to-date with what they're doing and what they're adding to help us as customers:) There have been a couple of times recently where I've needed help with CSS coding for the websites, and the Ecwid Team have been very quick and efficient and did an amazing job assisting me!!! I would highly recommend them :-) Thank you very much for your help Ecwid team!!!
Bjarne
Ecwid is easy to use, easy to handle. you can have it both lapltop and phone, wich make it even easier. Customer support is swift and friendly
Griselda G.
Ecwid has made it easy to transition my shop to an an online store. The site provides users an easy step-by-step process to set up a professional looking website that customers can navigate with ease. I was able to quickly set up my products in a way that inventory is automatically updated, which makes it easy for my customers to know what is in stock. The ability to shop, pay, and select curbside pick up has made our store stand out from other local vendors. Since in our area there have been instances that only stores that offer curbside pickup are allowed to operate.
SR
I'm a huge fan of Ecwid. I've used it to create my own store for my business, and two stores for clients of mine. Ecwid is quite comprehensive as it is, and there are additional apps available to help extend its capabilities. If the apps aren't enough, you can connect it to many other tools using Zapier. Further, Ecwid's team can customize the software to suit your specific needs. Their customer support is truly incredible as well. Everyone I have worked with has gone out of their way to help solve my problem or figure out a way to accomplish what I'm hoping to. These aren't agents who are sending automated responses. These are people really listening to your issue and working directly with you to help. I was in customer support for many years and I'm blown away by the quality of support I consistently receive. At first I was wary of using the chat feature because typically, with other companies, I've gotten unimpressive service using it. But not with Ecwid. I felt personally attended to and the agents were very responsive. My only hope is Ecwid provides more support for restaurants in the future! They have helped me figure out ways to work around our problems but there are still some features which would benefit us more, such as a built-in tipping option and the ability to limit the number of orders per pickup time. I have given this feedback and hope to see those updates someday! Overall I'm a huge fan of Ecwid and its a great solution for anyone seeking a very versatile and fairly priced online store of any size!
Response from Ecwid by LightspeedSep 18, 2020
Thanks for the review! I was looking back at some reviews and wanted to let you know we are working on updates for restaurants. We have a tipping function now and delivery map to draw a zone rather than using a radius or zip code.
Sheri G.
I am not technology savvy by any means, but not only is Ecwid easy to learn, it's easy to use. The customer service was always prompt, and resolved all my issues. This company actually wants me to succeed with as little stress as possible. It's refreshing.
Ashley M.
Ecwid is a great platform to get your business started; it's user friendly for beginners and you can use Ecwid free with the basic account. I personally upgraded my account because the extra features Ecwid offers are so convenient for keeping things running smoothly for me with minimal stress. There's no fees per listing and your competitors are not advertised on your listings. The site was easy to set up and the customizations are nice.I gave 4/5 stars because some features require adding a code (which they have written up for you in most cases), but I don't know what to do with the codes and that has been the only somewhat difficult part so far.
Amanda
Easy to use, help if you need it anytime. Would highly recommend 👌