Gary B.
Not a pleasant company to deal with.
Ecovadis sent an email for a renewal reminder, I immediately responded requesting to cancel the renewal. They replied stating 'case solved!'. Fast forward a few weeks and I'm getting debt collection letters threatening legal action if the invoice was not cleared within five days. Spoke to this debt collector and told them I'd cancelled and had email confirmation. Debt collector then emailed stating that ecovadis had no such emails and that the debt stood. Contacted ecovadis in France, spoke to someone who said I'd cancelled in the wrong way and that the invoice was still outstanding. Told them I'd happily fight this in court and they backed down and cancelled the invoice. Yet another company whose sole purpose is not to provide a product or service but to rely on onerous autorenewals terms and then threaten with legal action if they're not adhered to.


