EcoVadisReviews of ecovadis.com

Attention : Ecovadis vous fait souscrire un service d'abonnement qu'il faut payer chaque année. Pour autant, au delà de la première année, il n'y a aucun service fourni, pas de possibilité d'échanger, de demander une nouvel étude du dossier. C'est extrêmement décevant et leur système de notation est incompréhensible. Je suis très déçu par mon expérience avec eux et ne recommande pas cette société.

An extremely cumbersome desktop audit without any face to face or vocal interaction available. Does not take into account SME size businesses in their one size fits all approach. No redress without having to pay extra costly fees. Goal posts are constantly shifting resulting in a requirement to change your focus every year. Failure to recognise national government initiatives and only seem interested in global ones which is difficult for many SME's. Overall, a very time consuming desk top audit which feels more like a box ticking exercise. This is a real shame because it could be great if they offered more support rather than just directing you to webinars. They could learn a lot from ISO and Sedex.

Zero customer service, there is a big language barrier, the site is beyond glitchy and I now have to sit looking at the hanging site with a deadline hanging over me and no contact available. Like the other reviews am required to use this by client.

Esperienza pessima. Costi altissimi. Non mi soddisfa ed ho condiviso il mio parere con altri, che purtroppo la pensano allo stesso modo. Le valutazioni sono 'molto autovalutazione' e 'poco verificate'. L'assistenza è scarsa. Quasi inesistente. Non sembra francamente portare alcune vantaggio.

I am experiencing the same problem as many others here who have written a review. I was forced to use Ecovadis by our client and paid for them to create the report, The questionnaire is not geared at all towards micro-sized companies (we have just two persons in the company). The report generated was useless, we had no idea this was a subscription based service with auto-renewals as we only wanted a one-time single report. They are now trying to collect money for a 2nd year subscription and refuse to acknowledge that it is not written clearly anywhere that this is a subscription. Now they are threatening to take legal action via external collection agencies which will increase the costs.

Ecovadis is a company soley set up for extorting money from small suppliers. I am a manufacturers rep and am being held to the standards of a large chemical manufacturer. I have tired to contact them for help in getting better scores but the only way to do this is thru further payments. Every time I submit a answer it is rejected as they see it as only written for the purpose of the task they asked for.

Azienda che dichiara di offrire una piattaforma per monitorare la performance di Sostenibilità delle aziende. Diciamo che l'idea in generale sarebbe buona, peccato che la pratica è tutta una truffa per fregare soldi con verifiche di sostenibilità che lasciano il tempo che trovano, ad abbonamenti che automaticamente si rifanno a condizioni poco chiare e con clausole vessatorie di tacito rinnovo losche. Alla disperazione dell'invio di fatture da pagare a tutti gli indirizzi del dominio di posta Io li ho aggiunti alle email di spam.

A customer insisted that we join EcoVadis. We signed up and spent hours completing forms that were entirely inappropriate for a 10-person company eventually receiving a rating. Their terms include an auto-renew. In May 2024, I received their notice and tried to cancel the subscription. However their website would not allow me to. Perhaps I just did not find it, but I spent 2 sessions clicking every button there was without success. There is no phone number on the website. There is no email address on the website. I could not find a way to log a ticket even. After receiving a dunning letter from their AP department, I notified them that I had tried to cancel without success. They would not believe me and insisted we pay, threatening collections agencies. This time, I was able to get to a cancellation screen after clicking through 4 dense pages all extolling their benefits. They have performed no services for the second year and refused to even pro rate the bill. I would avoid this company in future.