Svetlana
Not original.
The redken hair color I got was not original but the customer service was great and refunded it right away. Maybe it was a batch issue. Will try again in the future.
Response from eCosmetics.comSep 18, 2020
Thank you for your feedback on this item. We do guarantee 100% authenticity and satisfaction of all products on our website. Please, contact our customer service department at 1(800)349-8192 to better assist you. We greatly value your business and would like the opportunity to address this!


