Claire B.
The customer service was very good
The customer service was very good. I had a few questions about the return policy and I got an answer over chat immediately. 10/10
Response from eCosmetics.comJul 10, 2026
Thank you for your wonderful review! We are so happy you had a positive experience, as we strive to provide excellent customer service. If there is anything else we can assist you with to make this a 5-star experience, please feel free to reach out to our Customer Care Team directly. We are available Monday through Friday, from 8 a.m. to 9 p.m. EST, and from 9 a.m. to 7 p.m. EST on Saturday and Sunday. We look forward to your orders in the future!


