Patrick R.
Online ordering.
If I order something I expect after I pay to get confirmation and an estimate or shipping and arrival date. Here it says it will simply review my order. The order was reviewed promptly and confirmation came in an email so I guess the wording is not that clear because the service was fine
Response from eCosmetics.comAug 18, 2021
We are sorry to hear you did not receive your order confirmation email. May I suggest checking your spam folder, as they sometimes mistakenly end up there. You will receive a separate email containing your tracking number once your order has shipped. Our customer care team would be happy to answer any questions you may have via email, chat or phone. We look forward to you receiving your order!


