eCosmetics.com Reviews | Read Customer Reviews of ecosmetics.com

eCosmetics.comReviews of ecosmetics.com

4.67,978 reviews
Cosmetics & Makeup
2930 Gateway Drive, Pompano Beach, Florida

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eCosmetics.com

About eCosmetics.com

Looking for eCosmetics Reviews - Is eCosmetics.com legit?Our Mission is to provide our customers with fast, convenient delivery, outstanding customer service, and GREAT prices on the top high-end labels and hard-to-find beauty products on the market.Founded in 2019, eCosmetics.com℠ was created to offer the most popular products, best brands, and fresh new finds you love, all without ever having to leave the comfort of your home. On top of amazing pricing and stellar customer service, we deliver the products and savings directly to your door. At eCosmetics.com℠, we promise to deliver a positive shopping experience by putting you, our customer, at the forefront of all we do.

eCosmetics.com (ecosmetics.com) has 7,978 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Website: ecosmetics.com
Category: Cosmetics & Makeup
Location: Pompano Beach, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 56% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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eCosmetics.com reviews

Showing 546 reviews with 1 star · Clear filters

Geneva N.
Dec 24, 2020
I have not received my product
I have not received my product
Response from eCosmetics.comJan 12, 2021
Thank you so much for your order! It was lovely speaking with you and we are happy to hear you received your order on December 30th.
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WhoU
Dec 16, 2020
For something that was supposed to be 2…
For something that was supposed to be 2 day priority mail wound up taking 14 days. Even the mail man made fun of the label when he delivered it.
Response from eCosmetics.comDec 17, 2020
Thank you so much for your order! According to our records your order was delivered on Tuesday, December 15th, 5 business days after placing your order using standard shipping. We have reached out to you regarding your order and hope our resolution was satisfactory. Please, let us know if there is anything else we can do to better your experience, as we greatly value your business.
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Pamela R.
Nov 25, 2020
I can't give a review I have not…
I can't give a review I have not received it yet.
Response from eCosmetics.comDec 1, 2020
Thank you so much for your order! According to our records your order was delivered on Saturday, November 28th. Please, let us know how we did. Happy Holidays!
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HeatherC
Nov 25, 2020
I ordered the Skinceuticals C E…
I ordered the Skinceuticals C E Ferulic. The product I received was counterfeit. For example, there was not a batch # on the bottom of the bottle. The product is also a lighter color than the legitimate product. Disappointing.
Response from eCosmetics.comNov 25, 2020
We do *NOT* sell counterfeit products. Period. It’s the same exact brands, for less. Please contact us so we can make it right. We proudly offer a 100% satisfaction guarantee for all of our customers.
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Kellen
Nov 18, 2020
Terrible
So bad. I bought some wahl magic clippers and some t outliners and the wahl magic clippers were not aligned after i tried to zero gap it like the blade is not sitting on the other. The t outliners had hair on them when I opened them.
Response from eCosmetics.comNov 18, 2020
Oh no! All of our products come with a 100% satisfaction guarantee; we have reached out to you directly to make it right.
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Ruth
Sep 27, 2020
Waiting for order
Waiting for order! Pleas refund my payment.
Response from eCosmetics.comOct 1, 2020
Thank you for your feedback. We have spoken with you regarding your order and hope our resolution was satisfactory. Please, let us know if there is anything else we can do to better your experience, as we greatly value your business.
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David H.
Jul 18, 2020
Fake juice, close but no cigar!
I ordered and recieved Sauvage Eau De Parfum, the bottle, etc all looks legit but the juice is deffenantly fake. I still have a small amount of a legit bottle and what I recieced from ecosmetics has a sent that is close but has an initial scent of alcohol then tones down to something close to the genuine Sauvage, and projects for maybe 30 minutes. After that you have to place your nose against the skin to smell it. My bottle of genuine Sauvage projects for several hours and has a much richer scent.
Response from eCosmetics.comJul 20, 2020
Thank you for your feedback. We do guarantee 100% authenticity and satisfaction of all products on our website. Please, contact our customer service department at 1(800)349-8192 to better assist you. We greatly value your business and would like the opportunity to address this!
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Porky
Jul 13, 2020
Not every time
I would have given a five star but I ordered my skeletons and babyliss products then 5 to 6 days later then I get an email and phone call actually 9days later that they only have the babyliss shaver But no skeletons trimmers of my liking or original ordered. Kinda bummed out about it
Response from eCosmetics.comJul 16, 2020
Thank you for your feedback. Unfortunately, we had been experiencing unusually long wait times for certain items due to Covid-19 affecting our main distribution center in south Florida. We are saddened that we were unable to fulfill your order, as we did not receive our complete shipment of BaBylissPRO we had expected. We hope you will give us another chance as we greatly value your business!
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