eCosmetics.com Reviews | Read Customer Reviews of ecosmetics.com

eCosmetics.comReviews of ecosmetics.com

4.67,978 reviews
Cosmetics & Makeup
2930 Gateway Drive, Pompano Beach, Florida

Call Directions Website

eCosmetics.com

About eCosmetics.com

Looking for eCosmetics Reviews - Is eCosmetics.com legit?Our Mission is to provide our customers with fast, convenient delivery, outstanding customer service, and GREAT prices on the top high-end labels and hard-to-find beauty products on the market.Founded in 2019, eCosmetics.com℠ was created to offer the most popular products, best brands, and fresh new finds you love, all without ever having to leave the comfort of your home. On top of amazing pricing and stellar customer service, we deliver the products and savings directly to your door. At eCosmetics.com℠, we promise to deliver a positive shopping experience by putting you, our customer, at the forefront of all we do.

eCosmetics.com (ecosmetics.com) has 7,978 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Website: ecosmetics.com
Category: Cosmetics & Makeup
Location: Pompano Beach, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 56% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Cosmetics & Makeup, Florida

Uniglitter
Cosmetics & Makeup · Sanford, Florida
Excellent
50 reviews
50
flvrs.com
Cosmetics & Makeup · Boca Raton, Florida
Excellent
106 reviews
106
Dose Bath Co
Cosmetics & Makeup · Mount Dora, Florida
Excellent
163 reviews
163
Yunasence
Cosmetics & Makeup · Palm Beach Gardens, Florida
Excellent
74 reviews
74

eCosmetics.com reviews

Showing 546 reviews with 1 star · Clear filters

Jo Ann R.
Apr 15, 2022
I’m disappointed the pump on the bottle…
I’m disappointed the pump on the bottle of volumizer does not work. I purchased the for this vacation and now I can’t use it. Very unhappy. I expect a refund r would prefer a Bottle of product that will pump liquid.
Response from eCosmetics.comApr 15, 2022
We're very sorry to hear of this issue regarding your product. We offer 100% satisfaction guaranteed, meaning if you ever experience any issues with a product you have received from us, our customer care representative are happy to assist you in resolving it. We are open Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday. One of our representatives has contacted you to rectify this issue.
Report
Katherine C.
Apr 12, 2022
Quality was be.ow my previous purchases
Quality was be.ow my previous purchases
Response from eCosmetics.comApr 12, 2022
We are very sorry to hear that the product you ordered was not to your satisfaction. Every product we sell is brand new, authentic, and guaranteed. A representative has contacted you regarding this order and a resolution has been provided to ensure that you receive a full refund as we proudly offer 100% satisfaction guaranteed for all of our customers. Our customer care representatives are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday. Please contact us directly if you have any questions or concerns so we may quickly assist you.
Report
Tracy H.
Apr 7, 2022
Such a bogus shopping experience
Such a bogus shopping experience. Have tried over and over to buy things here and it is a total cluster - enter your coupon code and then get jacked around and spat out 30 minutes later with no promised discount and no product. Colossal waste of time.
Response from eCosmetics.comApr 8, 2022
Thank you for your feedback. We sincerely apologize for any inconvenience you have experienced with our company thus far. If you are experiencing issues applying a coupon or placing your order, our Customer Care Representatives are available to quickly assist you via email, chat, or phone Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
Report
Siena H.
Mar 31, 2022
Says shipped but incorrect label/item…
Says shipped but incorrect label/item not shipped…
Response from eCosmetics.comMar 31, 2022
We apologize for any confusion. Our goal is to have the products to you within 2-8 business days. Your order was placed yesterday and has since been shipped. Your package is currently awaiting its first scan from the postal carrier. If you need any assistance tracking your package please, let us know as we would be happy to help. A customer care representative has reached out to you to assist further.
Report
Lauren P.
Mar 4, 2022
Still haven’t received item
Still haven’t received item
Response from eCosmetics.comMar 4, 2022
Thank you for your feedback. Our goal is to have your order out to you within 3-8 business days. A representative has reached out to you regarding the details for your packages delivery. Please, let us know if there is anything else we can do to better your experience, as we greatly value your business. Our Customer Care Representatives are available via email, chat, or phone Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
Report
Jennifer V.
Feb 23, 2022
They took 7 business days to ship out…
They took 7 business days to ship out my item. Sorry but that is ridiculous...it will take at messy another 5 business days for me to receive it. I think they forgot and then shipped it out after I sent a message inquiring about my package a week later.
Response from eCosmetics.comFeb 23, 2022
We sincerely apologize for the experience you've had with our company thus far. With standard shipping, we estimate arrival 3-8 business days after ordering and ship with third party mail carriers. We have multiple facilities located across the U.S. and a main distribution center in Pompano Beach, FL. It is possible the item(s) in your order were delayed while traveling to our main distribution center for final shipment. Again, we sincerely apologize for this inconvenience. We ask that you please reach out to our Customer Care with your order number so we may look into this issue further for you.
Report
Janet. M.
Jan 31, 2022
Blow dryer melt down
I plugged in my Adagio blow dryer and it started smoking and then stop working after maybe 5 minutes of blow drying.
Response from eCosmetics.comFeb 1, 2022
We're so sorry to hear of this issue regarding your product. We offer a 100% satisfaction guarantee, meaning if you ever experience any issues with a product you have received from us, our customer care representatives are happy to assist you in resolving it. Our representatives has contacted you to rectify this issue.
Report
Omar J.
Jan 28, 2022
A month waiting for this order and never came
Package never came
Response from eCosmetics.comJan 28, 2022
We are sincerely sorry to hear that you had an unsatisfactory experience with our company. Unfortunately, your package was processed as ‘return to sender’ by the mail carrier due an insufficient address. A representative has contacted you regarding this order and a resolution has been provided to ensure that you receive a full refund as we proudly offer 100% satisfaction guaranteed for all our customers. Our customer care representatives are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday. Please contact us directly if you have any questions or concerns so we may quickly assist you.
Report