eCosmetics.com Reviews | Read Customer Reviews of ecosmetics.com

eCosmetics.comReviews of ecosmetics.com

4.67,978 reviews
Cosmetics & Makeup
2930 Gateway Drive, Pompano Beach, Florida

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eCosmetics.com

About eCosmetics.com

Looking for eCosmetics Reviews - Is eCosmetics.com legit?Our Mission is to provide our customers with fast, convenient delivery, outstanding customer service, and GREAT prices on the top high-end labels and hard-to-find beauty products on the market.Founded in 2019, eCosmetics.com℠ was created to offer the most popular products, best brands, and fresh new finds you love, all without ever having to leave the comfort of your home. On top of amazing pricing and stellar customer service, we deliver the products and savings directly to your door. At eCosmetics.com℠, we promise to deliver a positive shopping experience by putting you, our customer, at the forefront of all we do.

eCosmetics.com (ecosmetics.com) has 7,978 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Website: ecosmetics.com
Category: Cosmetics & Makeup
Location: Pompano Beach, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 56% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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eCosmetics.com reviews

Showing 546 reviews with 1 star · Clear filters

Louise G.
Aug 22, 2022
I did not receive my product as of
I did not receive my product as of Today.
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scarletibis
Aug 18, 2022
You switched my 25% discount to 10%…
You switched my 25% discount to 10% during the process of checking out. I didn't realize until it was too late. Shame on you.
Response from eCosmetics.comAug 18, 2022
Thank you for your feedback! Our TRY25 code is applicable for first orders only, however, for eligible orders, 10% is offered to our loyal customers. If you are ever experiencing any issues applying a coupon, our customer care representatives are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday. One of our representatives has reached out to you to resolve this.
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Ianthia H.
Aug 16, 2022
I received my order very quick.
I received my order very quick.. but the ponytail holders were really small.. I was disappointed...
Response from eCosmetics.comAug 16, 2022
Thank you for your feedback! We’re so sorry to hear you are unsatisfied with your product. We offer 100% satisfaction guaranteed, meaning if for any reason, you are not completely satisfied with any product you purchase from us, you can return it within sixty days for a full refund. One of our customer service representatives will be reaching out to resolve this for you. Our representatives are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
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Don’t waste your T.
Aug 6, 2022
Don’t waste your time
I attempted to make a purchase on the site and was unable to do so the first time. I refreshed the page and proceeded to check. Mind you I’m a first time customer. And it’s telling me I can’t place my order with the coupon code because I’m not a first time customer. What!? I literally didn’t purchase anything. To make it worse I reach out to the chat tab and tell them what happened, and she’s like proceed with the check out pay the full amount, then reach out back to us with the order number. What?! You can’t make it easier and manually apply it. All these hurdles for what? Never will I purchase anything here.
Response from eCosmetics.comAug 7, 2022
We sincerely apologize for any inconvenience. If you are ever experiencing issues applying a coupon or placing your order, our Customer Care Representatives are available to quickly assist you. You can reach us Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday. We want to ensure that your concerns are addressed and would love the opportunity to look into this further.
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Stephen S.
Jul 26, 2022
Terrible i have been waiting for days…
Terrible i have been waiting for days for my supplies that i am in need of i even paid extra for it to get here and i have yet to receive anything im very disappointed i will never shop with yall again
Response from eCosmetics.comJul 26, 2022
Thank you for your feedback. With expedited shipping, our goal is to have your order to you within 2-4 business days. It appears your order has shipped and is currently awaiting its first scan from the mail carrier. A representative has contacted you so that we may assist you further regarding your order. Please, let us know if there is anything else we can do to better your experience, as we greatly value your business. Our Customer Care Representatives are available via email, chat, or phone Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
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YOU NEED A HOSE?? I GOT RIPPED O.
Jul 21, 2022
WHERE IS MY LAYRITE
WHERE IS MY LAYRITE? It has not arrived. Cancel my order.
Response from eCosmetics.comJul 21, 2022
Thank you for your feedback. Our goal is to have your order out to you within 2-8 business days. Great news! It appears your order is expected to arrive today. A representative has reached out to you regarding the details for your packages delivery. Please, let us know if there is anything else we can do to better your experience, as we greatly value your business. Our Customer Care Representatives are available via email, chat, or phone Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
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carole F.
Jul 13, 2022
product was a compact and the inside…
product was a compact and the inside was completely shattered. waiting to see if they will replace. Just heard from company and they are replacing. Fast reply and nice to do business with. Would use agin!
Response from eCosmetics.comJul 13, 2022
We are sincerely sorry to hear that your order arrived damaged. We would love to resolve this for you and have attempted to contact you regarding this. Our Customer Care Representatives are available via email, chat, or phone Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
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Linda
Jul 7, 2022
I really was trying to omit the…
I really was trying to omit the shipping charge. I wasn’t able to order more than 6 at a time. That’s just weird. The app wouldn’t allow me to take off the TRY 25. I think I got 10% off
Response from eCosmetics.comJul 7, 2022
Thank you for your feedback! We make every effort to ensure that all customers have an equal opportunity to purchase our products at a discounted rate. In order to do so, we have a limit of products per customer. Our TRY25 code is applicable for first orders only, however, for eligible orders, 10% is offered to our loyal customers. If you are ever experiencing any issues applying a coupon, our customer care representatives are available to quickly assist you. Our customer care representatives are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday. One of our representatives has reached out to you to resolve this.
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