Nancy H.
I haven’t received my merchandise yet…
I haven’t received my merchandise yet but ordering was very easy. I will probably receive my merchandise this week. The last lipstick that I ordered was very runny but I’m hoping for better results this time.
Response from eCosmetics.comFeb 13, 2023
We greatly appreciate your feedback! Our goal is to have your order out to you within 2-8 business days. According to your tracking details, your order is out for delivery today! Monday, February 13th 2023! I sincerely apologize you were not 100% satisfied with your last order! A customer service representative reached out to you via email to further assist. Our Customer Care Representatives are also always available via email, chat, or phone Monday through Friday, from 8 a.m. to 11 p.m. EST and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.


