eCosmetics.com Reviews | Read Customer Reviews of ecosmetics.com

eCosmetics.comReviews of ecosmetics.com

4.67,978 reviews
Cosmetics & Makeup
2930 Gateway Drive, Pompano Beach, Florida

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eCosmetics.com

About eCosmetics.com

Looking for eCosmetics Reviews - Is eCosmetics.com legit?Our Mission is to provide our customers with fast, convenient delivery, outstanding customer service, and GREAT prices on the top high-end labels and hard-to-find beauty products on the market.Founded in 2019, eCosmetics.com℠ was created to offer the most popular products, best brands, and fresh new finds you love, all without ever having to leave the comfort of your home. On top of amazing pricing and stellar customer service, we deliver the products and savings directly to your door. At eCosmetics.com℠, we promise to deliver a positive shopping experience by putting you, our customer, at the forefront of all we do.

eCosmetics.com (ecosmetics.com) has 7,978 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Website: ecosmetics.com
Category: Cosmetics & Makeup
Location: Pompano Beach, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 56% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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eCosmetics.com reviews

Showing 422 reviews with 4 stars · Clear filters

Terrance St G.
Feb 27, 2024
Decent price and quick shipping.
Decent price and quick shipping.
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SHIRLEY F.
Feb 11, 2024
First time user
My first time to order cause someone requested me to get one for her from another country. Tried the refill and am curious so I really haven't used your products yet.
Response from eCosmetics.comFeb 11, 2024
We sincerely apologize for any confusion or inconvenience. The email you received is an automated email that is automatically sent out once your order has shipped. We are very sorry to hear that you have not yet received your order. Our goal is to have your order out to you within 2-8 business days. Our Customer Care Representatives are also always available via email, chat, or phone Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
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S.
Jan 26, 2024
Convenience That Will Boost Business!
The website is missing the major option that will help consumer convenience and business to double their sale. Please add the option "save for later" items. Many items are not getting purchased from your website just because you don't offer this option for online consumers, who usually take time to execute the final order.
Response from eCosmetics.comJan 27, 2024
Thank you for giving us 4 stars! Your feedback is highly appreciated. Our team is constantly striving to improve and provide our customers with the best possible service and products. We have shared your comments with the relevant department to enhance our website. If you require further assistance, our customer care representatives are available from Monday to Friday, between 8 a.m. to 11 p.m. EST, and on Saturdays and Sundays, from 9 a.m. to 9 p.m. EST.
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sss
Jan 15, 2024
authentic product
Good customer service. Efficient delivery of product.
Response from eCosmetics.comJan 15, 2024
Thank you for the feedback! Please let us know if there is anything else we can do to improve your experience with future orders. Our customer care representatives are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
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S.Hausfater
Jan 12, 2024
Grateful for great discount on a high…
Grateful for great discount on a high end product. Wish there were more products to choose from. I’d be ordering all my cosmeceuticals from e!
Response from eCosmetics.comJan 12, 2024
Thank you for the feedback. Please let us know if there is anything else we can do to improve your experience with future orders. Our customer care representatives are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
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Nina K.
Jan 3, 2024
The package came fast and on time
The package came fast and on time. The product was safely wraped in the bubble wrap. The only thing is that seal stickers on the product was clearly used (removed) before. The product seams ok, but I can't be sure. Probbably would order again, but not for sure.
Response from eCosmetics.comJan 3, 2024
Thank you for the 4 stars! You may rest assured that everything we sell is authentic, brand new, and guaranteed. We can assure you that this is not the way we intend for our items to arrive. A customer service representative reached out to you via email to further assist. Our Customer Care Representatives are also always available via email, chat, or phone Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
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Kristen Y.
Dec 21, 2023
Overall Great! Can be improved
I love eCosmetics because they have great variety of products, including something hard to find on other platforms. And I can always get products at fair price. But one problem is that website is hard to use sometimes. For example, I always have login issues when I use my laptop, which never happens when I use cell phone browser. The password I entered were exactly the same, but laptop browser kept telling me error:too many failed attempts. I tried to change my password, but error happened again next time. Hope this error can be fixed.
Response from eCosmetics.comDec 21, 2023
Thank you for the 4 stars! We appreciate your feedback! We are constantly striving to improve and provide the best possible service and products for our customers. We are deeply sorry that you had trouble accessing your account. We have relayed this information to the appropriate department in hopes of fixing any technical errors that may be occurring. If you need additional assistance, our customer care representatives are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
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Charles d. & Sylvia M.
Dec 20, 2023
I got it before Christmas as it is a…
I got it before Christmas as it is a gift and saved some money. Merry Christmas
Response from eCosmetics.comDec 20, 2023
Thank you for the 4 stars! We are so happy that you have received your order, and we hope the recipient enjoys it. Please let us know if there is anything else we can do to improve to make it a 5-star experience, as we greatly value your business. Please feel free to email us or call us. We are open Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
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