Amy C.
Good customer service
Good customer service
Response from eCosmetics.comJun 4, 2025
We’re truly sorry to hear that your recent experience with us didn’t meet your expectations. Customer satisfaction is our top priority, and we genuinely care about every customer we serve. Our goal is to provide the best and most reliable support, and we’re disappointed to hear we may have fallen short. We would sincerely appreciate the opportunity to make things right. If you could kindly contact us with your order number, our customer care representatives will be happy to assist you. You can reach us via email, chat, or phone, Monday through Friday from 8 a.m. to 11 p.m. EST and Saturday through Sunday from 9 a.m. to 9 p.m. EST.


